Sailbrace review for Gorgias: AI, Helpdesk & Chat

June 15, 2017

Due to increased support emails, we decided to try out Gorgias. We were pleasantly surprised by how well it integrates with Shopify, order data and customer data - everything gets pulled into Gorgias. Beside that, we also integrated Facebook support and Live chat support - this drastically decreased amount of support emails we received. What i liked the most is the support we received from developers, not only they answered all the questions, but also implemented a missing function we suggested - great work.