M2s Bikes review for Gorgias

Sept. 8, 2017

Gorgias is helping us streamline our workflow and make responding to existing customers and new customers faster and easier than ever before. By creating a new "ticket" for each new conversation it helps ensure that our customers correspondence doesn't go left unanswered and is helping us improve our customer service relationships. On the surface Gorgias is a much improved messaging / email service, but dig a little deeper and you'll see that the Gorgias team has spent a lot of time and effort in developing a platform that has incredibly value tools that can make our jobs easier. A wide range of integrations allow the platform to be expanded to include chat, Facebook messenger, multiple email accounts, phone tickets and much more. If you are looking for a way to minimize the clutter in your inbox and the numerous other customer service options out there I would take a close look at Gorgias. We're really excited to continue to learn more about this project and support it as it continues to improve on an already great app.