HILTS review for Gorgias: Helpdesk, Chat & FAQ
Dec. 17, 2024
Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.
Developer Reply
Hi Team Hilts! Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our onboarding process and customer support have been helpful to you. It’s fantastic that you’re finding value in organizing and automating your support tickets—efficiency is key to delivering great customer experiences! If there's anything we can do to ensure you get the most out of it, or if you have any feedback as you explore it further, please don’t hesitate to reach out. Thanks again for choosing us. 🫶🏻