EzSpace review for Gorgias: Helpdesk, Chat & FAQ

1 / 5

May 14, 2025

Impossible to get in touch with their support. Too much AI and automation sometimes doesn't work :)

Store

EzSpace

Using app

Over 3 years

Total reviews

4

Average rating

3.8

Developer Reply

Hey EzSpace, we're sorry to hear about your experience! You can reach our Support team through both Chat and Email. We use AI to help get the necessary information or troubleshooting steps to you faster, so you don't have to wait for the Support team if it's something easily solvable. If our AI Agent isn't quite satisfactorily replying to your questions or can't sort out your issue, you can always ask it to hand over to a human, and it will do so. Then, our team will jump in to support! We've also reached out to you via email to provide further assistance, and hope we can turn your experience around.

Gorgias: Helpdesk, Chat & FAQ for Shopify
Gorgias: Helpdesk, Chat & FAQ
4.3 star
594 reviews

Gorgias | AI Customer support App for Shopify stores

Developer
Shopify App Store