Fanny review for Gorgias: Helpdesk, Chat & FAQ
Sept. 26, 2025
I cancelled the service and they still billed me $900. They are refusing to refund the money even though it was cancelled before the renewal!
Developer Reply
Hi team, we're truly sorry for the confusion and any frustration caused here. We’ve looked into the situation and have processed your refund. Someone from our team will be in touch directly to confirm everything is resolved.
Developer
Shopify App Store