Apex Covers review for Gorgias: Helpdesk, Chat & FAQ

2 / 5

Oct. 29, 2025

Very underwhelming experience using Gorgias. I'm surprised there is so much fanfare surrounding this app. I tried getting passed the free trial and it kept telling me that my payment was successful but the app kept giving me a notification that my free trial expired. Beyond that I could not get support from Gorgias to resolve the issue and I struggled to set it up the way I needed. The application was clunky and unintuitive.

Using app

11 days

Total reviews

1

Average rating

2.0

Gorgias: Helpdesk, Chat & FAQ for Shopify
Gorgias: Helpdesk, Chat & FAQ
4.3 star
594 reviews

Gorgias | AI Customer support App for Shopify stores

Developer
Shopify App Store