The James Trading Group review for Gorgias: Helpdesk, Chat & FAQ
Nov. 6, 2025
Fantastic platform and team! We’ve been using Gorgias for a couple of years and couldn’t be happier. The platform is powerful, easy to use, and the support team is top-notch. The new AI Chat Bot is a game-changer—it handles routine queries flawlessly, saves us hours, and feels like an extra team member. All our channels are in one place, automation keeps things running smoothly, and the integration with Shopify is seamless. After years of great results, I wouldn’t consider switching to any other helpdesk. Gorgias just keeps getting better!
Huge thank you for the feedback! We’re so glad to hear Gorgias has been such a strong partner for your team over the years. It's amazing to know the work we've done on the AI Agent is making a real impact. We’ll keep working to deliver even more value to you and the rest of our customers!
