Perfec-Tone review for Gorgias: Helpdesk, Chat & FAQ

5 / 5

Nov. 7, 2025

Our experience with the Gorgias AI Agent has been fantastic! Recently, it handled a customer question comparing our Bahama Naturals Gentle Oatmeal Sensitive Soap Bar to Dove’s Sensitive Soap, and the response was spot on; clear, educational, and personable. The AI explained the ingredients, benefits, and clean qualities of our soap while recommending other products that suited the customer’s needs. It truly felt like an extension of our team and helped deliver the kind of thoughtful support we value. Highly recommend!

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Perfec-Tone team! We are glad to hear that the AI Agent is delivering great support, especially in detailed, nuanced conversations like that one. Above all, we are excited to hear that the AI Agent feels like a true extension of your team! PS we really appreciate the recommendation! :)

Gorgias: Helpdesk, Chat & FAQ for Shopify
Gorgias: Helpdesk, Chat & FAQ
4.3 star
594 reviews

Gorgias | AI Customer support App for Shopify stores

Developer
Shopify App Store