GLAS Eyewear review for Gorgias: Helpdesk, Chat & FAQ

5 / 5

Nov. 10, 2025

We’ve been really impressed with the Gorgias AI Agent so far. It handles customer inquiries smoothly and naturally, even in more nuanced cases like explaining product differences or return combinations. It’s saved our team a lot of time while still keeping replies clear and on-brand. The AI also helps turn support interactions into great customer experiences, one of our customers recently rated a full AI conversation 5/5! Highly recommend it for any brand looking to improve efficiency and response quality.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback, GLAS Eyewear team! We're so glad the AI Agent is saving your team time while keeping replies clear, helpful, and aligned to your brand tone. Also love hearing it’s already creating great customer experiences and resulting in 5 star ratings! We’ll keep working to make it even better!

Gorgias: Helpdesk, Chat & FAQ for Shopify
Gorgias: Helpdesk, Chat & FAQ
4.3 star
594 reviews

Gorgias | AI Customer support App for Shopify stores

Developer
Shopify App Store