Johanna Ortiz review for Gorgias: AI, Helpdesk & Chat

5 / 5

Nov. 12, 2025

Great experience with the AI Agent from Gorgias. This has helped our store optimize our CS team tasks, and customers are pleasantly surprised with it. We were hesitant at first, especially being a luxury brand, but the Gorgias team was amazing at helping us tailor it to fit our standards and handover tickets to human agents when necessary. Recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Johanna Ortiz team! We’re super glad the AI Agent is helping optimize your workflow while maintaining the high standards of your brand. Love hearing that your customers are responding well, and we truly appreciate the recommendation!

Gorgias: AI, Helpdesk & Chat for Shopify
Gorgias: AI, Helpdesk & Chat
4.3 star
620 reviews

Instantly resolve support inquiries and grow your business.

Developer
Shopify App Store