Café Devotion B2B review for Gorgias: AI, Helpdesk & Chat

5 / 5

Nov. 19, 2025

We’ve been using Gorgias for several years now and just recently installed the AI bot. It was a seamless process to train the bot to cut down drastically on customer service tickets by automating responses to FAQs through the chat and providing quick response time. Gorgias support itself is always quick to resolve any issues. Would recommend as easy to use help desk software with some do the best AI tools on the market

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you so much for this review! We’re super happy to hear the AI Agent implementation went smoothly and it's now helping reduce tickets through smart automation. We also love hearing that our Support team provided a great experience to you. We'll work hard to keep making a difference for your team and your customers!

Gorgias: AI, Helpdesk & Chat for Shopify
Gorgias: AI, Helpdesk & Chat
4.3 star
607 reviews

Instantly resolve support inquiries and grow your business.

Developer
Shopify App Store