LOWA Boots review for Gorgias: Helpdesk, Chat & FAQ
Nov. 20, 2025
Great job by the AI agent on this one. A customer asked for estimated shipping and delivery dates for an order, and the response was clear, accurate, and easy for the customer to understand. It walked through processing times, explained the shipping timeline, and gave a realistic delivery window. The message didn’t require any follow-up from our team. This is exactly the kind of support experience we hope our customers receive. Thanks AI for being there for our customers when we are not :)
Thank you, LOWA Boots! We're so glad the AI Agent delivered exactly the kind of clear, helpful support you want your customers to experience. It’s great to hear it's handling those questions smoothly and with no need for human intervention. We’ll keep building to make sure it stays that dependable!
