Marcella review for Gorgias: Helpdesk, Chat & FAQ

5 / 5

Nov. 21, 2025

The Gorgias AI Agent has been a great extension of our CX team. It understands our policies, communicates clearly, and helps streamline returns, exchanges, and everyday questions. If you’re looking to scale support, this is a great solution.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much! We're happy to know that the AI Agent is working so well for you. It's really great to hear it's handling policies and common workflows smoothly. Also super appreciative of the recommendation! We'll keep doing our best to support you.

Gorgias: Helpdesk, Chat & FAQ for Shopify
Gorgias: Helpdesk, Chat & FAQ
4.3 star
594 reviews

Gorgias | AI Customer support App for Shopify stores

Developer
Shopify App Store