Goldie Swimwear review for Gorgias: AI, Helpdesk & Chat
Nov. 25, 2025
If i could give zero stars I would. Absolutely not "easy to set up" like I was sold on the initial sales phone call
Hi, Goldie Swimwear team. We’re sorry to hear that your experience didn’t meet expectations. Gorgias is designed to be self-onboarding-friendly, and while many customers are able to get set up quickly, we understand that this can still feel overwhelming depending on your needs and familiarity with the product. This is why our Support team is at everyone's disposal, to help you if you get stuck. We're sorry to see you did not get in touch with us and shared your struggles, as I am sure our agents would have been more than happy to help. We appreciate you sharing this feedback. We will make sure to continue improving our onboarding resources and make the platform feel less intimidating.
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