Agape Nutrition review for Gorgias: AI, Helpdesk & Chat
Dec. 1, 2025
We have used Gorgias for years. Georgias has a lot of feautures and works well with Shopify, but recently costs have gotten out of hand. It is very expensive. Gorgias cost me $1,000 last month for less than 50 inquiries, which works out to about $14.50 per inquiry which is obscene. Support is non-existent even though I own the store I unable to get support. I am now evaluating other service due to horrendous cost and complete lack of support.
Hi there, Thank you for sharing your feedback. We understand how concerning unexpected charges or unclear billing can feel, and we’re glad we were able to look into this together. After reviewing the account, our team clarified that the charge in question was not solely related to Gorgias and walked through the billing details to clear up the confusion. We appreciate you taking the time to share your perspective, as it helps us continue improving both our pricing transparency and support experience.
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