Anne Klein review for Gorgias: AI, Helpdesk & Chat

5 / 5

Jan. 12, 2026

We use Gorgias for customer support, and the AI agent has been a huge help. In a recent case, the AI fully handled a missing-item inquiry, responded quickly, asked the right follow-up questions, and resolved the issue without needing human intervention. The customer left a 5-star satisfaction rating, which speaks for itself. It’s saved our team time while still delivering a great customer experience. Highly recommend for teams looking to scale support efficiently.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much, Anne Klein team! We’re thrilled to hear our AI Agent is handling cases like this one so effectively, and that it’s saving your team time while keeping the customer experience strong. We really appreciate the recommendation!

Gorgias: AI, Helpdesk & Chat for Shopify
Gorgias: AI, Helpdesk & Chat
4.3 star
607 reviews

Instantly resolve support inquiries and grow your business.

Developer
Shopify App Store