Down Feather Co review for Gorgias: AI, Helpdesk & Chat

Migrating from Zendesk to Gorgias is worth the effort if for NO other reason than the simplicity of creating tickets. Forget the fact that it natively integrates with your Shopify store, Email,, Shipstation, Slack channel or Facebook Messenger applications BETTER than INTERCOM. Forget the fact that the macro's are basically dynamic and can be triggered using 'tags' which, as a Shopify customer, we all understand. Forget the that the native integration with Shopify allows you to PROCESS A RETURN in the app or automagically refund or duplicate the last order OR create a COUPON CODE for frustrated customers all within Gorgias. Sign up because Gorgias is GREAT! It's simple to use and they provide great customer support ... makes you wonder what CRM app they are using! Oh wait ... they use Gorgias too!