City Strength review for Gorgias: AI, Helpdesk & Chat

5 / 5

May 11, 2026

This app has been essential for our business. Ai Agent gets better with time and the overal experience for our customers to "self help" has freed up time for our CX staff to provide more attention on those enquiries that need it. highly recommened.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! It’s incredibly rewarding to hear that Gorgias has become an essential part of your business and that the AI Agent continues to improve over time for your team. We’re especially glad to hear that enabling more self-service for your customers has freed up valuable time for your CX team to focus on the conversations that need a more personal touch. Thank you as well for your recommendation and continued trust in Gorgias. We’re excited to keep supporting your growth!

Gorgias: AI, Helpdesk & Chat for Shopify
Gorgias: AI, Helpdesk & Chat
4.2 star
640 reviews

Instantly resolve support inquiries and grow your business.

Developer
Shopify App Store