PatchPanel review for Gorgias: AI, Helpdesk & Chat

1 / 5
July 6, 2026

This platform went from an industry leader to an ad laden hacked up pile of AI slop. They'll say they care about your feedback, and ignore it. I have ads in 3 places to pay extra for an AI agent that hallucinates more than I did in college, force a complete relearn of a UI into an obviously AI generated UI that is missing loads of subtle details from previous versions that just so happened to be essential to our usage of the platform. It's good that we live in an era where I can just AI generate a whole new platform to suit my needs over the course of a weekend. It's ironic really.

Store Using app Reviews Rating
PatchPanel Over 3 years 19 4.3

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