Kit-Cat Klock review for Gorgias: AI, Helpdesk & Chat

Gorgias performance and Gorgias support have been excellent so far for our team. We've invested heavily in their app and the ai and I'm happy with the results. The amount of resolutions that the ai is able to achieve via chat or email is a little scary sometimes to me. We have about 4 human agents that are able to work alongside the ai with voice and escalations. The integration with shopify and shipbob is what made the whole thing work for us