Jeans4you.shop review for Gorgias: Helpdesk, Chat & FAQ
Sept. 12, 2022
Horrible customer support. This is very strange because this is a customer support app, but it looks like they have to work more on improving their support!
Developer Reply
Hey there team, Thank you for the feedback! I checked your records with us and see that you mentioned that you submitted some questions that never received a reply, but I wasn't able to find any question that was left unanswered, I apologize. If you find any we missed, please let our agents know - I see you're chatting with us currently, so the agent handling your ticket can re-send any messages you might have missed and reply to any questions we might have overlooked from our side. Thank you so much for your patience with us, have a wonderful rest of your day!
Developer
Shopify App Store