Royal Essence (Australia & New Zealand) review for Gorgias

Hello Team. We appreciate the time you've taken to review our service, and we’re truly sad to hear that you've got such an impression about us. We can assure you that we do care about all our customers, always striving to make our pricing plans comparable, and affordable so you can get what you opted for. As explained by one of our team members, the price increase stems from changes applied to operating costs in this macroeconomic environment, also taking into consideration the financial aspect during the process of improving the existing and implementing new features, which will take your Gorgias experience to an even higher level. Once again, we're sincerely grateful for your feedback, and we truly appreciate your understanding on this one.