Coastal Gifts Inc review for Gorgias

5 / 5

Nov. 16, 2022

I have had a great experience on my second try on getting Gorgias set up. The first time there were many issues. Amy Elenius reached out to me and has worked with me to get all my issues resolved and up and running. I look forward to growing my business by offering excellent customer service now that I have the perfect tool to do it. Thank you

Using app

6 months

Total reviews

67

Average rating

3.8

Developer Reply

Dear Team, We're sorry to hear how you feel about your experience with Gorgias, and about everything you've stated. We can assure you that we are committed to resolving these matters, and are sorry that you remain dissatisfied despite all our efforts and advice on the resolution of all the issues in question. We have addressed the ones you have been having by asking for more information which would immensely help our Advanced Tech Team investigate these queries further. This being said, we'd be more than happy to have this worked on and sorted out for you as soon as we've been provided with the necessary pieces of information. We're sincerely grateful for your patience and cooperation.

Gorgias for Shopify
Gorgias
4.3 star
701 reviews

Support made simple and scalable.

Developer
Shopify App Store