Gorgias
Support made simple and scalable.
Rating
4.3
feedback
701
chart
#1,006
All reviews
Rating Breakdown
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Nov. 27, 2019
Nikola was very helpful and prompt with helping resolve my question. Amazing service, thank you so much.
Nov. 25, 2019
Nikola was extremely helpful and prompt to resolve our question - we're only a few days into using the platform but it's very user friendly! Thanks for the great customer service
Nov. 25, 2019
Amazing customer service! A real person, understanding out of the box questions and extremely fast response time.
Nov. 22, 2019
Hands down the best customer support app for Shopify owners. I've used Helpscout, Zendesk and Desk.com and Gorgias beats them all. You can tell that they were built from the ground up for Shopify.
Nov. 21, 2019
Gorgias has an amazing support team! They have quick response time, very professional and helpful. All of this, and in a timely manner. They have followed through with every conversation I have had with them. We would highly recommend them!
Nov. 18, 2019
Gorgias helped us cut our respone time i half and answer our customer much faster ! The Ability to manage all channels in one place is super powerful!
Nov. 14, 2019
Super fast service and very helpful. Solved issue in the space of 5 min ! Keep it up guys would recommend to anyone
Nov. 4, 2019
I'm very happy about my customer service experience with Gorgias - my problems were solved quickly and professionally and I was able to optimize my job performance further.
Oct. 31, 2019
Gorgias is the perfect tool for a growing e-commerce company like ours. We were looking for a central hub to manage all customer interactions and it seemed like the obvious choice. Our team has been very happy so far. Our onboarding agent (Richard) went above and beyond assisting us in setup and answering all our questions. Gorgias has all the features of the big guys with the customer service and personal touches of a small boutique company. Can recommend with confidence.
Oct. 30, 2019
We recently signed up with this app and love it. It's affordable, easy to use, and the customer service is great. Thanks Gorgias!
Oct. 29, 2019
Great app! It is very helpful for our business to keep all messages, notifications, and communication from our customers in one place. It saves so much time! There are some things that still need improving but their customer service is great! They are always reconfiguring things for me to make the app more useful to me. I really apprecaite that they are always creating a more efficient and effective app.
Oct. 29, 2019
I received help from a lady name Bojana. She was polite and most of all helpful in achieving what I needed done. Gorgias is a great app with outstanding Customer Support.
Oct. 28, 2019
Really great responsive customer service team! I highly recommend using Gorgias to ease and streamline customer service!
Oct. 18, 2019
Gorgias has been a fantastic fit for our customer service team. Its ease of use and customer support have exceeded all of our expectations.
Oct. 8, 2019
Gorgias has an excellent API & they go out of their way to satisfy the customer. This app makes everything very easy to use & Richard has done a great job with us. Thank you again & highly recommend gorgias to anyone who wants to simplify the customer service!
Oct. 7, 2019
Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.
Oct. 1, 2019
I got excellent help with an inquiry I had. Very efficient and good customer service! Great job Gorgias support team!!
Sept. 30, 2019
I have had only wonderful experiences with the Gorgias support team! They are just one chat bubble click away, and are always so kind and helpful. The assistance they offer is personalized and they are a pleasure to work with! It is so nice to have Gorgias Support on my team and one click away. :)
Sept. 30, 2019
Good app overall and support has been great as well. I typically get quick responses. I would recommend.