Gorgias

Jan. 14, 2022

Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful

Jan. 5, 2022

Great app to manage our emails and they offer reasonable rates. Plus, the customer service is excellent!

Jan. 5, 2022

Best Shopify chat app on the market! Perfect integration with all the important players on the market. Support is blazing fast and has an answer to every question.

Dec. 30, 2021

Excellent app! Easy to set up and use. Communication with our customers has been significantly improved and it's great to see how our agents are positively progressing month by month. Gorgias customer service is also excellent! There's no question they cannot answer. :) Would definitely recommend the app!

Dec. 29, 2021

Gorgias is a fantastic platform to operate Shopify customer support on. Nothing like it at all! I highly recommend using Gorgias for any growing company that is wanting to drive excellent customer support!

Dec. 28, 2021

I love Gorgias! The opportunities to automate and customize your workflows are endless; CX challenges are different everywhere and I love that Gorgias gets that. Djurdjica was super helpful and got back to me right away about my question, too :)

Dec. 27, 2021

I recommend using Gorgias for every merchant using Shopify! its is so intuitive and gives many tools so that even if your support team doesnt have a lot of experience Gorgias customer care team - from set up to growth is so helpful!!! and the integration is really easy. Our agents team loves using it as well!

Dec. 23, 2021

Gorgias is great overall and their support is amazing. I can't talk about one person, cause all of their support team is great. Thank you!

Dec. 17, 2021

Extremely happy that we switched to Gorgias. As a customer service manager, I can say with confidence that Gorgias has amazing customer service. Besides that though, it actually is a great platform with amazing easy-to-use tools. It's been a much better experience with Gorgias than any other platform we've tried. Very customizable, and if you need help setting up your tools, you can book a call with a Gorgias rep almost any time of the day. Love it!

Dec. 16, 2021

Bruh, Gorgias? Yes! Shopify + Gorgias = YES. Are you in need of Gorgias? YES! Should you consider something else for Shopify? NO.

Dec. 15, 2021

Amazing app - so user friendly, everything just so easy to use and figure out. No lags, no downtimes so far, and the Customer Service is superb! Very helpful!

Dec. 7, 2021

Amazing Service. Again again. And Gorgias is developing fast. A must for every start-up! Very versatile app and superb customer service 24/7

Dec. 3, 2021

Incredibly easy setup. Very intuitive to setup and use. Integration with Shopify is seamless and makes responding to tickets efficient and easy!

Nov. 25, 2021

Very useful! A great to help with streamlining our customer service. They are fast in their replies and we like to work with them for the available integrations. We love that you can link Shopify products directly in your messages, that is a great upsell tool. The newly added Help Center is also a great and long-awaited feature.

Nov. 25, 2021

Thank you very much for your valuable help and your clear answers. Congratulations on the speed and efficiency of your intervention

Nov. 17, 2021

Customer Support is top notch which is a very important part of any CSM platform. So far I'm pretty happy with the platform overall. It doesn't have as many bells and whistles, but it does well on what it focuses on.

Nov. 16, 2021

Always improving and getting better, great customer service and constant support, very easy to work with!

Nov. 12, 2021

Gorgias Customer Service is excellent and their product is super helpful for our customer service agents. Senka answered my questions in a loom video in a timely, super helpful way and we were good to go. Highly recommended.

Nov. 8, 2021

Friendly, professional, prompt, and on point. Highly Recommend! We are using it on all 3 stores. It's been a massive game-changer

Nov. 5, 2021

We have been using Gorgias for close to a year now, and it has been such a great addition to our daily operations. We have been able to build out an entirely new team dedicated to Guest support, using Gorgias as our centralized point of contact. Very user friendly, easy to integrate and install other software that your business uses, and I am very impressed by how much the Gorgias team listen to feedback and take action to always improve their product so that it serves their customers best. Every agent has been beyond helpful, and the ability to book 30 minute consult calls and attend townhall meetings makes you feel valued and supported at all times.