BINS AND BOXES review for HidePay: Hide Payment Methods
Sept. 7, 2025
App is not working as expected. Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?). UPDATE: I never received that mail.
Developer Reply
Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and achieve what you are looking for. The support is available through email and by in app chat during working days. Please let us know if with our instructions you solve your issue or you need any other support, we are also available for video chat support. Regards 👋🏻
Developer
Shopify App Store