All reviews

Rating Breakdown

  • 5
    96% (353 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (6 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 96% (353)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 4, 2026

Sehr netter Support, nimmt sich Zeit und hilft professionell.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

April 30, 2026

Abhi is awesome

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

April 29, 2026

perfect

Store

bloom

Using app

30 minutes

Total reviews

30

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

2 / 5 Share

April 29, 2026

App did not work as advertised. It appears that this app may be outdated or incompatible with recent updates. All of the user guide info also appears to be several years old and some no longer apply. Lastly, there was no option available to speak to a person to try and trouble shoot.

Using app

About 2 hours

Total reviews

1

Average rating

2.0

Developer Reply

Hi, we are sorry you had such an unfortunate experience, but our support contents are up to date, same for YouTube videos. Our live chat is inside the app active from 9AM TO 6PM CET timezone and we are always available by email. We are getting in contact with you to help solve your issue 😊

5 / 5 Share

April 16, 2026

Great app for Shopify markets - Best customer support! Helped me with my issue and fixed it for me. Highly recommend if you're looking for an app to show/hide different payment options for each market.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

April 15, 2026

Excellent application and outstanding customer support.

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

April 13, 2026

The Nextools team is the best support team I've ever worked with. Thank you so much!

Store

AGONGYM

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

April 6, 2026

Great app and great support

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 31, 2026

The human customer service provided quick problem resolution, and the plugin met my expectations.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 30, 2026

Perfect tool. I had a small problem, and Andrea helped me right away. The support is amazing β€” they even took the time to do a video call, and I learned something new. Andrea is amazing. Good luck and thank you!

Using app

4 days

Total reviews

10

Average rating

2.5

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 18, 2026

Absolutely impressed by the HidePay team! They took the time to fully understand my specific setup and worked hard to find a solution tailored to my needs. Very responsive, professional, and genuinely invested in solving the problem. Exactly the kind of support you hope for when running an online store. Highly recommend!

Store

Powder

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 5, 2026

good service and good customer service

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Feb. 18, 2026

Easy to configure, flexible and helped us to realize important payment rules.

Using app

8 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 17, 2026

Abhi was super helpful and helping me disable shopify payments for a particular market. The app is working as expected!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Quick support, app works as intended.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Feb. 17, 2026

Excellent support

Store

Hugz

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Feb. 17, 2026

Great and quick support when we had questions. Also easy to use and the setup work really well bot for different markets on B2C & B2B.

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Feb. 11, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Feb. 11, 2026

We’ve experienced really great and fast support from the team at Hidepay – they always find a solution

Store

IGEN

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Feb. 9, 2026

Great support!

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊