HidePay: Hide Payment Methods
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App did not work as advertised. It appears that this app may be outdated or incompatible with recent updates. All of the user guide info also appears to be several years old and some no longer apply. Lastly, there was no option available to speak to a person to try and trouble shoot.
Hi, we are sorry you had such an unfortunate experience, but our support contents are up to date, same for YouTube videos. Our live chat is inside the app active from 9AM TO 6PM CET timezone and we are always available by email. We are getting in contact with you to help solve your issue 😊
I have installed hide pay requested for support, couldn't reach anyone. then i decided to uninstall it. we configured ourselves however, didn;t find any change in our checkout page. if possible please get back to us
Hi, so sorry to hear that, unfortunately we did not receive any email or contact request. Could you reach us at [email protected]. We will also try to contact you by email. I hope you will give HidePay a sceond chance. Best ❤️
Could not get it to work correctly. It made all payment methods hidden. Had to uninstall.
Dear merchant, we are sorry you had not a great experience with HidePay and that you were not able to correctly configure the app. You should have contacted our top notch customer support to help you in solving your issues. We really hope and invite you to give HidePay another chance and we invite you to contact our customer support through the in app chat widget, we are at your disposal 😊
Direkt geld wollen ohne es Testen zu können und einen Kostenlosen Plan gibt es auch nicht also ACHTUNG!!!! ACHTUNG!!!! ACHTUNG!!!!
Wir bedauern, dass Sie mit unserem Service unzufrieden sind. Wir bieten eine 7-tägige kostenlose Testversion sowie einen kostenlosen Plan für Entwicklungs- und Partner-Shops an. Wir hoffen aufrichtig, dass Sie Ihre Meinung ändern und würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. We apologize for your dissatisfaction with our service. We offer a 7-day free trial and a free plan for development and partner stores. We sincerely hope you reconsider and would be pleased to welcome you back.
We have uninstalled the app in the shopify 'apps & channel' but unable to successfully do the same. Kindly share the detailed steps or contact us back for the support.
Hi, we are really sorry if you had a bad experience using our app and we would provide you assistance in solving any kind of problems you encountered. We already sent you an email and we wait for you. Please let us know how can we help you to overcome this issue.
Who can i contact for support? Hiding custom payments by country does not seem to be working for us...
Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊
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