HidePay: Hide Payment Methods for Shopify

HidePay: Hide Payment Methods

Hide & customise all payment methods in your checkout

Rating

4.8

feedback

369

Reviews

chart

#444

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    24%
  • Less than a month
    26%
  • Less than a year
    31%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times and the helpfulness of the support staff, particularly mentioning names like Abhi, Fabio, and Andrea. The app itself was commended for its functionality in managing payment methods and improving the checkout experience. Users found it easy to set up and appreciated the flexibility it offered in customizing payment options for different markets and customer segments. However, there were a few negative reviews mentioning issues with outdated information in the user guide and difficulties in reaching customer support.

Highlights

Excellent customer support and quick response times
Easy setup and customization of payment options
Functionality in managing payment methods
Positive user experience with the app
Issues with outdated user guide and customer support accessibility

Rating Breakdown

  • 5
    96% (353 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (6 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 96% (353)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2026

Sehr netter Support, nimmt sich Zeit und hilft professionell.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

April 30, 2026

Abhi is awesome

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

April 29, 2026

perfect

Store

bloom

Using app

30 minutes

Total reviews

30

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

2 / 5 Share

April 29, 2026

App did not work as advertised. It appears that this app may be outdated or incompatible with recent updates. All of the user guide info also appears to be several years old and some no longer apply. Lastly, there was no option available to speak to a person to try and trouble shoot.

Using app

About 2 hours

Total reviews

1

Average rating

2.0

Developer Reply

Hi, we are sorry you had such an unfortunate experience, but our support contents are up to date, same for YouTube videos. Our live chat is inside the app active from 9AM TO 6PM CET timezone and we are always available by email. We are getting in contact with you to help solve your issue 😊

5 / 5 Share

April 16, 2026

Great app for Shopify markets - Best customer support! Helped me with my issue and fixed it for me. Highly recommend if you're looking for an app to show/hide different payment options for each market.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

All reviews

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