HidePay: Hide Payment Methods for Shopify

HidePay: Hide Payment Methods

Hide & customise all payment methods in your checkout
Developer
Nextools
Rating
4.8
Feedback
402
Reviews
Chart
#300
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive. Most merchants say the app does exactly what it promises: hiding, renaming, sorting, or restricting payment methods based on market, customer type, product, or other rules. Many reviewers mention that it solves real checkout and payment-structure problems, especially for B2B stores, wholesale setups, low-margin products, grey-industry use cases, and multi-market stores. Users also frequently praise the app for being easy to configure, flexible, and effective, with several noting that it improves the checkout experience and reduces customer confusion. A major strength highlighted across the reviews is the support team. Merchants repeatedly describe the support as fast, responsive, professional, patient, and highly helpful, often naming specific team members who assisted them through setup, troubleshooting, video calls, and custom rule configuration. The few negative comments focus on issues such as the app not working as advertised for some users, possible incompatibility or outdated documentation, lack of a free plan, one report of theme editor crashing, and a complaint that support was unreachable. Overall, the sentiment is strongly favorable, with support quality standing out as a key reason for satisfaction.

Time spent using app
How long merchants keep the app installed.
Less than an hour 12%
Less than a day 22%
Less than a month 23%
Less than a year 29%
More than a year 7%
All reviews
5 / 5 Share
Nov. 13, 2026

great app and very helpful support!

Store Using app Total reviews Average rating
Fun Wind Over 1 year 1 5.0
Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share
Nov. 11, 2026

Store Using app Total reviews Average rating
Tjin's Toko 1 day 1 5.0
Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share
Nov. 11, 2026

Amazing Customer Support, Abhi was great into finding the right solution for me! The app works great!

Store Using app Total reviews Average rating
Nรคz About 1 hour 4 5.0
Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share
Nov. 10, 2026

Great customer service, friendly and with knowledge

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share
Nov. 5, 2026

Store Using app Total reviews Average rating
Vitaliskraft 9 days 2 5.0
Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

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