All reviews

Rating Breakdown

  • 5
    94% (64 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 93% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

Great app! Works smoothly and with no delay. I had some issues and a difficult setup with some complicated options, but Fabio Romanelli at the support was amazing! Quick, understanding and just amazing!

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share

Oct. 28, 2025

HideShip does exactly what we need and lets us sort the shipping methods by our choice. Fabio has been very kind and has provided wonderful support both through email and over video call for questions we had about implementing the app. Thanks, Fabio!

Using app

15 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share

Sept. 26, 2025

Perfect app for exactly what we needed!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share

Sept. 3, 2025

Fabio was an amazing support when setting up this app. Tried so many others and this one is by far the best. Great support and so lightweight. Managed to customise quite a complex shipping scenario with no errors at all. Thank you so much Fabio!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review ๐Ÿค—

5 / 5 Share

Aug. 11, 2025

Store

QA GEF

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

very good app, very useful and the supports are kind

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review ๐Ÿค—

5 / 5 Share

July 15, 2025

Die App ist super,....es funktioniert alles genauso wie wir es benรถtigen. Es ist alles sehr einfach und gut zu benutzen... Der Support ist 10 Sterne.....einfach HAMMER MรครŸig.....ich kann jedem Shopify Nutzer der Versandregeln etc benรถtigt diese App nur absolut empfehlen !!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

We require some unique features with b2b sales and the ability to ship to only certain states, and Fabio did a great job understanding and configuring hideship to work for our needs. Great customer support and app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for such amazing review ๐Ÿค—

5 / 5 Share

July 2, 2025

Abhi and Andrea were very helpful in getting us set up! Great and powerful tool. Thanks for all the assistance!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review ๐Ÿ˜Š

5 / 5 Share

June 12, 2025

App does everything we need it do. Had some set-up/configuration issues but Fabio walked us through them very quickly and efficiently. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review ๐Ÿ˜Š

4 / 5 Share

April 28, 2025

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thanks you very much for your review, if you want to provide us a feedback to improve our app and reach 5***** we would really appreciate it ๐Ÿ˜Š

5 / 5 Share

March 6, 2025

Good and efficient customer service

Store

BSD

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review ๐Ÿ˜Š

5 / 5 Share

Feb. 26, 2025

Amazing value for our money - this app is doing more than we initially asked. Also on top of that the customer support is wordclass.

Using app

9 months

Total reviews

10

Average rating

4.6

Developer Reply

Thanks you for your kind words, it's a pleasure to help our customers ๐Ÿ˜Š

5 / 5 Share

Feb. 18, 2025

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review ๐Ÿ˜Š

5 / 5 Share

Dec. 4, 2024

This app helped us tremendously during BFCM. Three of our high-demand SKUs went out of stock during the sale, but more inventory was hitting our warehouse right after Cyber Monday. We decided to continue selling the products going on backorder. Knowing these products would result in a 2-3 day fulfillment delay we used Hideship to hide our express shipping options if the customer had any of these items in their cart. Normally we go into a full code-freeze during BFCM, but this app gave us the confidence that we could make this critical change for the thousands of orders impacted.

Using app

6 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks you very much for your review ๐Ÿ˜Š

5 / 5 Share

Dec. 3, 2024

Great app and excellent customer support. Fabio helped me set up my rules very quickly.

Using app

41 minutes

Total reviews

17

Average rating

5.0

Developer Reply

Thanks you very much for your review ๐Ÿ˜Š

5 / 5 Share

Nov. 15, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review ๐Ÿ˜Š

5 / 5 Share

Oct. 23, 2024

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

Using app

5 months

Total reviews

21

Average rating

5.0

Developer Reply

Thank you very much for your review ๐Ÿ˜Š

5 / 5 Share

Oct. 22, 2024

Awesome Support! Fabio is doing a great job helping us to setup and integrate the app properly!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure to help our customers ๐Ÿ˜Š

5 / 5 Share

Oct. 9, 2024

the app works exactly as it says and the support team is super professional and prompt. They solved the problem we encountered in just a few minutes.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure to help our customers ๐Ÿ˜Š