All reviews

Rating Breakdown

  • 5
    94% (62 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (61)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2024

HideShip is an app worth trying, even if at first glance it might seem unsuitable for your needs. Its user-friendly interface makes it intuitive to use and doesn't require much effort to understand. If you have any doubts, it's worth reaching out to their support team – Fabio and Andrea helped me adjust the display of delivery methods based on the variants in my store. The customer service deserves top marks. Keep up the great work! Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review 😊

5 / 5 Share

July 15, 2024

Application très pratique pour gérer l'affichage des livraisons. Support technique rapide et très efficace ! Ils ont même créés un code spécial pour notre utilisation grâce à l'aide de Fabio qui a été super. Merci encore !

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

June 26, 2024

Great APP! I highly recommend it!

Using app

About 2 hours

Total reviews

10

Average rating

3.9

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

May 27, 2024

This app solved all of our issues regarding shipping, and the support was very helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your amazing review 😊

5 / 5 Share

May 23, 2024

Thank you Andrea for helping troubleshoot an issue we had with our shipping settings setup. He went above and beyond - we hopped on video chat and the bug was solved in 30 minutes. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure to help our customers 😊

5 / 5 Share

June 6, 2024

Great app, it helped us to restrict our shipping postcodes. When we had an issue with unforeseen postcodes being blocked they responded quickly and provided a solution through creating a new rule. Would definitely recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

April 26, 2024

Super fast and competent support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your amazing review 😊

5 / 5 Share

April 23, 2024

Great app features. and the best app support in my experience. Andrea was very helpful and got onto a call to understand and solve issues. Great experience

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

March 27, 2024

Makes the checkout extensibility transition seamless. We needed it to rearrange custom ship methods so that it would default to the first listed method. It does what it says it does!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

4 / 5 Share

March 8, 2024

I recently started using the HideShip app to help manage my collections, and I am thrilled with the experience so far. One of the features that I found particularly helpful was the ability to hide a collection I didn't want to ship. This feature made my life much more accessible and saved me a lot of time. In addition, I had an excellent experience with HideShip's live chat support when I got stuck trying to customize the app. The support team was knowledgeable, patient, and quick to respond. They helped me troubleshoot my issue and got me up and running quickly. I highly recommend the HideShip app to anyone looking for an efficient and user-friendly collection management tool with excellent customer support.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 6, 2024

Very helpful app, with many variations available, user friendly and developer also there to assist with fine tuning ;) Highly recommended!!!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Feb. 29, 2024

I had a shipping/collection issue with a very irritating workaround. I got in touch with Fabio to see if this app could help me with the issue and after a few minutes it was sorted. I had a bit of an issue where I'd got a setting wrong and Fabio figured it out. All sorted now and my issue is fixed, with no more complicated workarounds. Great app and great support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your positive review, it's a pleasure help our customers 😊

5 / 5 Share

Feb. 26, 2024

I'm a UK based store and sync orders to a fulfilment partner. I've been looking for an app that can help me deal with the complications with UK postcodes classed as remote locations which incur additional fees and take more time to get delivered, since the lowest level of shipping customisation Shopify can handle is country level. I've come to the conclusion the easiest thing would be to hide those shipping methods for those postcodes. The app seems to do just that and seems to work. I've been able to add all my remote location postcodes in one rule and it hides the shipping methods I want. It also solves another problem I had with premium weekend delivery options that customers kept on selecting during the weekend when our fulfillment warehouse is closed. It's now hiding those after friday's cutoff time until monday morning. Andrea and Fabio answered my questions almost immediately and confirmed my setup in the chat. Overall super happy...cant believe I've been wasting this many hours in customer service and manually editing orders all this time. A million thanks guys!

Using app

About 1 hour

Total reviews

4

Average rating

3.8

Developer Reply

Thanks you very much for your positive review, it's a pleasure help our customers 😊

5 / 5 Share

Feb. 15, 2024

Excellent app and great support. I would highly recommend it to others.

Using app

37 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Feb. 15, 2024

HideShip:Hide Shipping Methods is an absolute game-changer for our e-commerce business. We struggled for a long time to find a solution that would allow us to easily customize shipping rates based on our customers' profiles. This app came to our rescue with just a few clicks. It simplified the process of hiding, sorting, and showing different shipping methods like no other. We are impressed by how seamlessly it integrates into our existing platform. If you're looking for a reliable and efficient way to manage your shipping rates, we highly recommend HideShip!

Store

Curveez

Using app

29 days

Total reviews

7

Average rating

4.6

Developer Reply

Thanks you for your positive review 😊

4 / 5 Share

Feb. 11, 2024

Perfect for renaming and hiding shipping methods

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Feb. 8, 2024

Application facile à utiliser et support très réactif et efficace. Je recommande vivement.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour ton aide 😊

5 / 5 Share

Feb. 7, 2024

This apps is great. It solved our problem on the delivery rate. Shout out to Andrea Morone for helping us on the set up.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you very much for your positive review, it's a pleasure help our customers 😊

5 / 5 Share

Feb. 7, 2024

I am so glad that I came across the HideShip app on Shopify! I had been trying to find a way to offer local shipping at a lesser flat rate to specific postal codes in my local area and I wasn't able to do this in Shopify itself. Now that I have added the HideShip app to my Shopify store, I am able to offer additional shipping rates, based on postal codes. This has been very helpful for my business and allows me to offer a less expensive shipping option to local customers that don't have the time to drive to my location for local pick up. I recently had an issue with customers outside of my local area being able to choose my local area shipping rate at check out. I contacted support and they assisted me in correcting the issue. Very quick and knowledgeable. I would definitely recommend the HideShip app!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your positive review, it's a pleasure help our customers 😊

5 / 5 Share

Jan. 31, 2024

Fantastic application! The implementation is very simple, the backoffice very intuitive and there are many possible rules. The icing on the cake: support is very responsive and helped me implement my rules.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊