HK Pickup: Store & SF Express
Shopify + SF Express & Store Pickup Options
Rating
4.7
feedback
20
chart
#3,252
All reviews
Review RSS Feed
Oct. 30, 2025
Your plugin is applied, but it keeps crashing and the options page isn't displaying correctly.
Hi, we received your ticket at 14:16 and replied it at 15:52. Please check your email spam box and see if our reply is there.
June 4, 2025
This app is a very useful app for our Shopify store in Hong Kong. Setting up SF Express pickup points and retail store pickup options was straightforward, and our customers really appreciate having more flexible delivery choices. The app integrates smoothly with the Shopify checkout page and supports both English and Chinese, which is great for our local customers. The customer service team is excellent—always quick to respond and very helpful whenever we have questions or need support. Overall, this app has made order pickup and delivery much more convenient for us and our customers. Highly recommended for any Hong Kong Shopify store!
May 20, 2025
Outstanding Customer Service! I’m beyond impressed with the customer service! The team was incredibly responsive, helpful, and went above and beyond to assist me with setting up local pickups for my store. Any questions I had were answered promptly, and their support made the entire process seamless. Highly recommend this app for any Shopify merchant in Hong Kong, fantastic functionality backed by even better service!
May 20, 2025
Feb. 18, 2025
The app allows us to quickly set up the SF Express pickup points in the checkout page. Highly recommended, especially for Hong Kong store.
Thank you for this kind review! Our team appreciates your support and feedback. Have a great week ahead!
Aug. 7, 2024
Good! It allows us to offer customers a convenient pickup experience at 7-eleven with SF Express!
July 15, 2024
The app has allowed me to offer both SF Express pickup options to my customers, significantly increasing their flexibility and convenience. The setup was straightforward, highly recommended.
April 22, 2024
Great APP Great Customer Service, The Technical Team contacted us very quickly and keep helping us follow up our case. Thank you so much for the awesome solution.
Thanks so much for your review. We will continue working hard to support Hong Kong merchants!
Dec. 11, 2023
非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回，造成非常不便 而客服方面多次詢問都未能夠解決
Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.
Aug. 11, 2023
經常有客人投訴選了順豐後沒自動填寫順豐地址。 Not a good app.always make mistake.and no response for my email.never reply my question
Thanks for your comment. We checked our customer support system and found that we received your request at August 8 00:07 an replied you by email at August 8 14:36 (please see the quoted reply below). Not sure if you missed our email because it went to your spam box. Please email us at [email protected] if you need further help. > I tried your checkout flow and was able to get the selected pickup location filled in the checkout page (please see the screen cap below). However, I noticed that you haven't turned on address line 2 so that a part of the address is missing. Please go to Settings > Checkout > Address line 2 and set it to Optional.
Dec. 28, 2021
this app very user friendly, and the most important thing is the support team of this app is very very responsible and helpful! Thank you!
July 16, 2021
This app is definitely a must for all HK store that use SF express. The interface, and SF details provided are so up to date and accurate, it's 100% worth what we paid for. Also, the support team is probably the best we have even encountered. They are willing to help at their best ability and come up with excellent solution for problems encountered. 100% recommended!
Jan. 27, 2021
Responsive customer service! Supporting team was helpful, appreciate their reply and recommendation in solving the problem.
Jan. 27, 2021
If you are running a local shopify store, this apps is a must and highly recommended. Also the customer service and techincal support are very responsive and professional, even our apps were crashed few time.
Jan. 21, 2021
Hong Kong online shop must have this app. Customer service is very responsive and very helpful. Easy to use.
Aug. 3, 2020
One of the must-have tools for Hong Kong e-commerce market. Excellent support and customer service from the Wave Commerce Team.
April 15, 2020
Good and more convenient for customers. It would be great if it could be with Chinese version and more stable.
Thank you for your feedback! Our app is able to support both English and Chinese storefronts, and is able to display pickup addresses in English or Chinese. Please let us know how we can help, we hope to support your use case as best as we can!
March 31, 2020
This is definitely a must-have for every Shopify Stores in Hong Kong. Incredible customer supports from their team! Highly recommended.
Oct. 17, 2019
easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.
Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)