Eye Zone Usa review for Honeycomb Upsell & Cross Sell
Feb. 29, 2020
I hope it works! But either way, thank you! Only critique the message chat button sometimes gets in the way when I was trying to setup a funnel. Maybe it could be just at the top?
Hey 👋I hope the app would work well in your store. By now, Honeycomb has generated +$38K in upsells at zero cost. Would definitely consider moving the chat button up. We did experiment with it in the past and found merchants had a harder time finding it and getting the help they need. Our number 1 concern is providing outstanding real time support for merchants - that's why it was important for us to keep the Chat button visible at all times. Hoping to make your experience a 5 star one! Sometimes, things just don't go as expected but I think I deserve a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it. As you're an entrepreneur yourself, I hope this resonates. Best, Lynda.
