Honeycomb Upsell & Cross Sell
Best Shopify Upsell App
Rating
4.9
feedback
580
chart
#700
All reviews
Rating Breakdown
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Sept. 3, 2023
Had a couple of questions for the livechat , Abuzar reacted very fast and helped me out in just a couple of minutes. Great service !!
Thank you for the review and glad Abuzar was able to help out in just a couple of minutes!
Aug. 30, 2023
very good customer service, fast response and an amazing app to use, would recommend it to anyone looking to create upsells and cross sells, found it really easy to use and also they have a video link on how to set it up which makes it convenient and easy to use.
Thank you for the review and glad our customer service team was able to help you out. Thank you for recommending our app to merchants looking to create upsells and cross-sells!
Aug. 27, 2023
It was easy to setup, and i hope it get the job done ^^, but the AI auto pilot selection need more improvement to be honest, sometimes its select the same item =/ which is strange
Thank you for the review and the feedback about our AI auto-pilot feature. We will share that feedback with the developers.
Aug. 25, 2023
Great app with good quality funnels and customizability. The funnels look very high quality and are sleek looking.
Thank you for the 5-star review and nice to hear that you think the funnels are sleek!
Aug. 21, 2023
Nice support. It was fast and very nice. I recommend this app and the helpdesk team. It works very easy
Thank you for the 5-star review and glad to hear that our support was able to help you out.
Aug. 21, 2023
Introducing the Honeycomb Upsell App: Elevate Your E-Commerce Strategy Unlock new dimensions of revenue growth and customer engagement with the innovative Honeycomb Upsell App. Designed to seamlessly integrate with your e-commerce platform, this app revolutionizes the way you upsell and cross-sell products, empowering you to maximize your sales potential while enhancing your customer's shopping experience. Key Features: Smart Recommendations: The Honeycomb Upsell App employs advanced AI algorithms to analyze customer behaviors, purchase histories, and preferences. Leveraging this data, it generates intelligent product recommendations that align with individual customer tastes, resulting in higher conversion rates and increased order values.
Thank you for the review!
Aug. 17, 2023
Super high quality app and allows for easy integration and a useful tool to increase AOV and customer experience. fast and useful support, allowing you fast, proficient, and high quality funnels. Special reference to Abuzar for referring me to this app, I have used Bundle Bears, another app developed by the team here, high quality and amazing to work with. 5/5, highly reccomend!
Thank you for the detailed 5-star review! It's great to hear that you have used some of our other apps including Bundle bear and that Abuzar was able to refer you to Honeycomb upsell funnels!
Aug. 9, 2023
Today was my 1st time to really dive into the app. Maria helped me in multiple areas and was very patient with my inexperience. That is SO appreciated! She did an excellent& detailed job of helping me through the hurdles. Very Happy with the app AND the service I received!
Thank you for leaving us a 5-star review! It's great to hear that Maria was able to help you in multiple areas and get your questions resolved. Thank you for the feedback!
Aug. 7, 2023
Abuzar was very quick to assess my situation with a funnel not functioning properly and provide a resolution. He even helped test my funnel once we corrected the issue to assure it was working as intended. Very great and helpful support.
Thank you for being a long-time user our the HoneyComb App and thank you for the review! Glad that Abuzar was able to quickly help you out and test your funnel!
Aug. 7, 2023
Trying out the app, so far it's the best we've used for our store. It's very simple to use and has various customizing options. Looking forward to see what it will do for our store.
Thank you for the review! Glad to hear that you find our upsell app easy to use!
Aug. 2, 2023
Im happy with the service..it was able to incerase the sales in my store. I really hope that they help me reach 10k every week on post purchases.
Thank you for the review! We wish you much success on your goal of 10k every week!
July 31, 2023
I had a slight issue getting my funnels to activate and as soon as I contacted customer support my issue was resolved! Abuzar was extremely helpful in finding a work around for my issue. I highly recommend this app!
Thank you for the 5-star review, and thanks for recommending our Honeycomb upsell app to other Shopify merchants. Glad that Abuzar was able to help out with your issue.
July 31, 2023
I am very excited to start my business you honeycomb. I have the free plan right now but plan to expand and grow with the Honeycomb Upsell & Cross Sell. Abuzar was excellent and he helped me to see a small item I had omitted when adding to my Shopify store.
Thank you for the review! Glad that the free plan is working for you now. Also nice to hear that Abuzar was helpful with fixing the issue you had.
July 7, 2023
Great app and great support! Always there to answer my question and fast! Abuzar was the person i have asked some questions and he was always quick and clear about what i needed to know.
Thank you for the 5 star review! Nice to hear that Abuzar was able to answer your questions quickly and clearly.
July 4, 2023
Got a lot of help from Jonathan, he helped me with putting HTLM code inside the offer description and also with an offer that was not showing on my end. Very responsive customer support!
Thank you for your 5 star rating! We're happy you had such a great experience with our support team and Jonathan in particular. We really appreciate all the feedback you've given - glad we could help you get the HTML code where it needed to be and that you were able to get the offer to show up!
June 27, 2023
Love every Bear app so much. If you have any problem the staff is there to help. If you get Abuzar then youll be more than satisfied. Hes the best! Much love and appreciation!
Thank you so much for your five star review! We are so glad you are enjoying all of our apps. The staff is always here to help so never hesitate to reach out! We appreciate your kind words about Abuzar - he will be delighted to hear them! Thank you again for your positive review and for your support.
June 21, 2023
Absolutely HORRIBLE app. DO NOT TRUST the majority of these reviews as they are 100% paid. - The support for this app is TERRIBLE. I spoke with Abuzar today and he is one of the worst reps I think I've spoken to with regards to Shopify Apps. He simply copied and pasted an article which didn't help, made a few statements, and then just disappeared. Incredibly incompetent. - I couldn't even get the app to work with my store and I tried everything. They also have a looooong list of apps (most of them I'm sure you are using) that don't work with Honeycomb, which typically means it's not coded very well. I would recommend Zipify OCO over of this app. They have MUCH better support and an app that actually works.
Hi there, I understand you had a conversation with our Abuzar yesterday and may have been frustrated due to Abuzar's connection issues, during which has was unable to respond. We strive to offer our customers the best service we possibly can. Over 470 five-star reviews say it all. I would like to reiterate that your claim of fake reviews is false. Conversion Bear has been active for over two years and our 120,000 merchants across 14 apps are testament to the success of our business. We will not risk this success by faking reviews - every single five-star review is a result of our hard work and great product. I have personally taken the time to troubleshoot all the funnels on your account and have invested multiple hours to answer every question and address every concern you raised. Funnels are working as expected, as demonstrated during our conversations. If you’re still not convinced that Honeycomb is the right solution for you, I’d be more than happy to use my expertise to help you find a use case where it could generate extra revenue - like it has done for many other Shopify-based businesses. On a related note, we understand that not everything can go perfectly every time due to the extensive variety of Shopify themes and apps. That’s why we’re here to help you resolve any issues and ensure you are satisfied. We both know how important customer service is to running a business - I think that’s something on which we can agree. Please don’t hesitate to reach out if you have any additional questions or concerns. Our team is here for you. Jonathan GM @ Conversion Bear
June 19, 2023
Is one of the most best app, in term of upselling, sales, and boosting the store sales and driving of visitors
Thank you so much for your 5 star rating of our upsell app! We are happy to hear that you think it is one of the best apps for upselling, boosting store sales, and driving visitors.
June 8, 2023
the team at honeycomb worked tirelessly to get the app up and running for me again after i changed themes. they were so responsive and within hours everything was up and running again
Thank you very much for your 5 star rating and for using the app for 7 months! Glad that we were able to work with you and get the Honeycomb app up and running for your after switching themes. Your feedback means a lot to us. Thank you again!
May 8, 2023
I love the app, but I didn't realize I was paying $100 more for the app than I should have been paying based on the volume of sales we have been doing. That part is frustrating, so it would have been nice if the company had reached out to let me know. However, when I figured it out on my own, the customer service rep was very helpful in showing me how to downgrade.
Thank you for the review and feedback. We're glad that the customer service team was helpful in helping you downgrade to a plan that better fits your volume of sales. I have instructed our team to issue a refund for your last bill, as I understand the plan was not adjusted prior to the collection date. We offer an extensive satisfaction guarantee policy, and appreciate your business. Yours sincerely, Jonathan, GM @ Conversion Bear