Honeycomb Upsell & Cross Sell
Best Shopify Upsell App
Rating
4.8
feedback
586
chart
#744
All reviews
Rating Breakdown
Review RSS Feed
July 7, 2023
Great app and great support! Always there to answer my question and fast! Abuzar was the person i have asked some questions and he was always quick and clear about what i needed to know.
Thank you for the 5 star review! Nice to hear that Abuzar was able to answer your questions quickly and clearly.
July 4, 2023
Got a lot of help from Jonathan, he helped me with putting HTLM code inside the offer description and also with an offer that was not showing on my end. Very responsive customer support!
Thank you for your 5 star rating! We're happy you had such a great experience with our support team and Jonathan in particular. We really appreciate all the feedback you've given - glad we could help you get the HTML code where it needed to be and that you were able to get the offer to show up!
June 27, 2023
Love every Bear app so much. If you have any problem the staff is there to help. If you get Abuzar then youll be more than satisfied. Hes the best! Much love and appreciation!
Thank you so much for your five star review! We are so glad you are enjoying all of our apps. The staff is always here to help so never hesitate to reach out! We appreciate your kind words about Abuzar - he will be delighted to hear them! Thank you again for your positive review and for your support.
June 21, 2023
Absolutely HORRIBLE app. DO NOT TRUST the majority of these reviews as they are 100% paid. - The support for this app is TERRIBLE. I spoke with Abuzar today and he is one of the worst reps I think I've spoken to with regards to Shopify Apps. He simply copied and pasted an article which didn't help, made a few statements, and then just disappeared. Incredibly incompetent. - I couldn't even get the app to work with my store and I tried everything. They also have a looooong list of apps (most of them I'm sure you are using) that don't work with Honeycomb, which typically means it's not coded very well. I would recommend Zipify OCO over of this app. They have MUCH better support and an app that actually works.
Hi there, I understand you had a conversation with our Abuzar yesterday and may have been frustrated due to Abuzar's connection issues, during which has was unable to respond. We strive to offer our customers the best service we possibly can. Over 470 five-star reviews say it all. I would like to reiterate that your claim of fake reviews is false. Conversion Bear has been active for over two years and our 120,000 merchants across 14 apps are testament to the success of our business. We will not risk this success by faking reviews - every single five-star review is a result of our hard work and great product. I have personally taken the time to troubleshoot all the funnels on your account and have invested multiple hours to answer every question and address every concern you raised. Funnels are working as expected, as demonstrated during our conversations. If you’re still not convinced that Honeycomb is the right solution for you, I’d be more than happy to use my expertise to help you find a use case where it could generate extra revenue - like it has done for many other Shopify-based businesses. On a related note, we understand that not everything can go perfectly every time due to the extensive variety of Shopify themes and apps. That’s why we’re here to help you resolve any issues and ensure you are satisfied. We both know how important customer service is to running a business - I think that’s something on which we can agree. Please don’t hesitate to reach out if you have any additional questions or concerns. Our team is here for you. Jonathan GM @ Conversion Bear
June 19, 2023
Is one of the most best app, in term of upselling, sales, and boosting the store sales and driving of visitors
Thank you so much for your 5 star rating of our upsell app! We are happy to hear that you think it is one of the best apps for upselling, boosting store sales, and driving visitors.
June 8, 2023
the team at honeycomb worked tirelessly to get the app up and running for me again after i changed themes. they were so responsive and within hours everything was up and running again
Thank you very much for your 5 star rating and for using the app for 7 months! Glad that we were able to work with you and get the Honeycomb app up and running for your after switching themes. Your feedback means a lot to us. Thank you again!
May 8, 2023
I love the app, but I didn't realize I was paying $100 more for the app than I should have been paying based on the volume of sales we have been doing. That part is frustrating, so it would have been nice if the company had reached out to let me know. However, when I figured it out on my own, the customer service rep was very helpful in showing me how to downgrade.
Thank you for the review and feedback. We're glad that the customer service team was helpful in helping you downgrade to a plan that better fits your volume of sales. I have instructed our team to issue a refund for your last bill, as I understand the plan was not adjusted prior to the collection date. We offer an extensive satisfaction guarantee policy, and appreciate your business. Yours sincerely, Jonathan, GM @ Conversion Bear
April 27, 2023
Lynda did a fantastic job customizing my upsells! I love this app and the customer service. Quick and easy!!
Thank you so much for your 5 star review! We are so glad that Lynda did a great job customizing your upsells and that you love the app and customer service. We appreciate you taking the time to leave this review!
April 26, 2023
nice app and very nice for my store recommend that is good for all beginner and professional sellers
Thank you so much for your five star rating! We appreciate your kind words about our app - it's always nice to hear that you find the app suitable for both beginner and professional sellers!
April 18, 2023
excellent service super atentos rapidos muy muy satisfecha felicidades y bendiciones gracias chicos
¡Muchas gracias por su valoración de 5 estrellas! Estamos muy contentos de que haya encontrado el servicio excelente y rápido. ¡Muchas felicidades y bendiciones!
April 18, 2023
¡Quedó excelente la tarjeta! Me fué algo confuso hacer la propia porque no estoy familiarizado con la app, pero el trabajo realizado por el asistente es excelente, muchas gracias por su ayuda ☺️
¡Muchas gracias por el excelente rating de 5 estrellas! Estamos muy felices de que haya disfrutado la experiencia con nuestra aplicación. Gracias también por su ayuda y por compartir su opinión. ¡Lo apreciamos mucho!
April 11, 2023
I love this app. It is exactly what I was looking for to help boost sales. I downloaded the app and it was easy to navigate as it took me step by step in accepting my first funnel. They suggested my first funnel based off the products in my store. I agreed with their first suggestion and then added a second of my own. No stress with this app thus far for a beginner like myself. Looking forward to using it fully as customers make purchases and my business grows.
Thank you so much for the awesome five star rating! We're so glad to hear that you love our app and found it to be exactly what you were looking for. We're happy it was easy for you to navigate and that our suggested funnel worked out for you. We look forward to helping your business grow! If there's anything else we can help with, please let us know!
April 11, 2023
I am so positive surprised that as a beginner on this platform I get very kind support from team of this app. Thank you Abuzar.
We are thrilled to have earned your 5-star rating and appreciate your kind words about the team and support you've received. If there's anything else we can help with, please let us know!
April 4, 2023
Lynda is always helpful, friendly, informative, with questions I have about any of their products. There customer service is top-notch and that's one of the main reasons we use their products! Keep up the excellent work and thank you!
Thank you so much for the 5 star rating! We truly appreciate your kind words about Lynda and her customer service. We strive to provide the best quality products and services, and it's wonderful to hear that you are finding value in our app. Thank you again for your positive feedback, and if there's anything else we can help with, please let us know.
March 22, 2023
This is a really good APP, really amazing! It matched everything with the brand. I'm really satisfied!
March 20, 2023
Yes, it is really impressive to increase our sales. very highly recommended, friendly staff, very cooperative & delegated. very good
March 13, 2023
One of the best support team ever. They answer even in the weekend, and helped me solve a problem that was site-code related and not their app related. Really the best! Keep it up guys
We really appreciate your kind words and we are so grateful that Honeycomb is a good fit for your needs. Your support helps motivate us to continually strive to improve our customer service. We are thankful to have you in our customer family. Have a wonderful day! Warmest regards, Jonathan GM @ Conversion Bear
March 8, 2023
Free plan works fine! The other plans are a bit pricy. But I guess you get what you pay for :) Plus: many of the biggest sites uses popups like these!
March 3, 2023
Customer service is STELLAR! I had a problem with my funnels not showing. Within minutes I had a response of what to do. And when I struggled a bit with it, I received a Loom video that walked me through it, allowing the customer service rep to make immediate changes at their end. Highly recommend - and this is just on the free plan!
Hi there, We are truly grateful for your praise and great review. Your kind words motivates us to keep striving to provide the greatest customer service possible. We are so glad to have you as a customer and that Honeycomb is a good solution for you. We truly appreciate it! All the best, Jonathan, GM @ Conversion Bear
March 1, 2023
Great app , very professional, very quick, all done in 24 hours, design looked great , really recommended, give this app a try won't regret it