All reviews

Rating Breakdown

  • 5
    91% (43 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

July 6, 2021

I purchased this app based on the reviews and it did not disappoint at all. I have no clue how to set up a hosted email and the team member that helped me Dan, was so patient, friendly and knowledgeable. Dan made the entire process easy and stress free and answered my many questions via live chat. I would highly recommend this hosted email to anyone starting out with Shopify. The instructions and the dashboard are also very user friendly and installation on devices such as your iPhone is so straightforward. What seemed like a scary task turned out to be a breeze thanks to the amazing customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

HIGHLY RECOMMEND. Setup was a piece of cake, took minutes. The dashboard is straight forward and SO EASY to use. I wasn't sure at first, with so few reviews; however, the raving about customer service was a game changer. I prefer them over GoDaddy and Zoho mail.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review!

5 / 5 Share

May 7, 2021

Excellent customer service. I had a problem setting up my email aliases, so I emailed the support team. They got back to me shortly and Daniel took care of it right away. If you need a hosted email service you should definitely check these guys out.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your feedback!

5 / 5 Share

May 3, 2021

Excellent customer support.I had some problems with the set-up and this was resolved within minutes. I highly recommend this app.Thank you so much <3

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to give us a review!

5 / 5 Share

March 31, 2021

Wow! Just got off a live chat with Daniel who helped me out so much! After spending 2 days of a major headache trying to get an email set up with godaddy, Daniel helped me get my email up and running with this app within 30 minutes! To be honest, I was a little skeptical of all of the raving reviews for this app because, could a company really be that good?! YES! Daniel was so patient with me and helpful through the whole process! He did not get off live chat until I was completely set up with my new email account. Highly, highly recommend this app if you need email hosting. The support was amazing! Thank you again!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to give us a review!

5 / 5 Share

Feb. 19, 2021

I recently removed my website from Google hosting and back to Shopify due to problems with email forwarding from my website. I downloaded this app and began the installation process. When I ran into a problem with getting my website emails from customers forwarded to my personal gmail account, Daniel was available through a chat window. He forwarded me specific screen shots on how to do this on my Android Gmail app, and within 1-minute my website email was forwarding directly to me personal email again. Thank you, Daniel and Hosted Email.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to give us a review!

5 / 5 Share

Feb. 6, 2021

Unbelievable customer support with these guys. The app over all is extremely efficient and very easy to use even if you aren't tech savvy. it is streamlined and easy to set up - but where these guys truly shine is answering any questions you have in regards to this and even above that with answering some of the issues I was having setting up my SSL and CSR. 10/10 if that was an option. If you are looking for a quality app and impeccable customer service. don't waste your time with any other email hosting apps. Very impressed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to give us a review!

5 / 5 Share

Feb. 3, 2021

I received the best customer service from Jack on a couple of my Shopify stores. Service has been outstanding. Very pleased with this App.

Store

SA'SHE

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We're glad we were able to help you.

5 / 5 Share

Jan. 29, 2021

Daniel was really helpful and help me to set up the app ! It was easy and in a few minutes ! Super service, l'équipe est top et vous aidera rapidement à configurer vos emails si vous avez un souci ! Encore merci Daniel !!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to give us a review!

5 / 5 Share

Jan. 22, 2021

Dan was excellent, I had some problems with the set up and this was resolved within minutes! I'm not a "techy" and so the instructions were clear and the problem resolved quickly.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to give us a review!

5 / 5 Share

Dec. 23, 2020

Good service. Oh my god I had talk with Daniel agent is very patient and kind. He even helped me to solve problems with my old email domain server. Thanks a lot. I highly recommend this application at 200% !!! Thanks thanks :)

Store

Keysna

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for you kind words!!

5 / 5 Share

Dec. 23, 2020

Daniel is a super-hero, he helped me so much and he gave his interest. Because of Daniel, I am very satisfied.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

You're too kind, thank you for your review!

5 / 5 Share

Nov. 16, 2020

Excellent service. Daniel did a great job. He was able to migrate all my emails over from Gmail. Highly recommend!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for you kind words! I'm pleased we could get done everything you needed.

5 / 5 Share

Nov. 11, 2020

Daniel is the man! A little hard to set up at first for someone who is not super technical but I was able to figure it out, if not Daniel can help. I had a question about how to connect via mobile instead of behind a laptop, and Daniel had an answer for me that was quick and detailed. So far so good with the hosted email.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. It's kind of you to mention one of our team by name; all of us here take the service we provide quite personally so Daniel will appreciate that! Thanks again.

5 / 5 Share

Oct. 30, 2020

My rating is based on my experience with getting this app set up. I was looking for a single platform solution to having my email address be ---@mydomainname. Iʻm not very tech savvy, but set up was easy with the set up Wizard. When I had some snags, customer service responded within minutes to my request for support with very clear directions that helped me finalize the set up. Iʻm happy.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. It was a pleasure to assist you!

5 / 5 Share

Oct. 27, 2020

It's little bit difficult for users but it doesn't absolutely mather because the support service works great and efficient!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your positive feedback Maria, it was a pleasure assisting you.

5 / 5 Share

Oct. 16, 2020

This email hosting service is very easy to set up and has the right amount of necessary bells and whistles for a small business. Highly recommend for those who are just starting out with new Shopify stores.

Using app

Over 1 year

Total reviews

11

Average rating

4.1

Developer Reply

Thank you very much for your positive feedback.

5 / 5 Share

Oct. 12, 2020

I used it to help me fix a DNS problem with my email set up. Very quick and easy to understand. Highly recommended

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review. DNS can be very confusing, so we're glad we were able to get your DNS set up for you.

5 / 5 Share

Oct. 12, 2020

very fast and easyt o set up, the help was fast efficient. and saved me hours of reading trying to figure the more complex parts of the set up excited to get started!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your positive feedback. I'm glad we were able to help get you up an running with your email setup.

5 / 5 Share

Oct. 9, 2020

Daniel has been super helpful with explaining and setting everything up for me as I had no idea what I was doing! The app has got great features, I really like being able to create multiple aliases on just 1 account. Very reasonably priced, too. Recommended!

Using app

14 days

Total reviews

1

Average rating

5.0