Hosted Email
Professional Email By Hosted Email App
Rating
4.5
feedback
31
chart
#3,823
All reviews
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Aug. 9, 2025
This has been one of my best customer service experiences ever. I changed my email name, and I was afraid that I was going to lose all my previous info, but Dan helped me with the process to migrate my old emails from the old account to the new one, and it was a breeze. He was willing to help me set up my DNS as well, and he was there from beginning to end. I HIGHLY RECOMMEND Hosted Email for your business. Listen, I am not exaggerating, the customer service was almost perfect.
Thank you so much for taking the time to share your experience! We're thrilled that Dan could help make your email migration and DNS setup so smooth. Your kind words mean the world to our team, and we're honoured to have earned your trust and recommendation. We're here whenever you need us!
July 25, 2025
Best in class Email Hosting for Shopify. Outstanding fast support by Dan Support Tech too. We are a NOT for Profit so needed a no-cost basic functionality for alias emails only. This is the one to install! Easy.
Thank you for taking the time to leave us a review! We're delighted to hear that our solution works perfectly for your non-profit needs. Dan will be thrilled to hear your kind words about his support!
July 18, 2025
Had a great experience with Dan and Jack in the support team. We needed to upgrade our storage options and in the process uncovered issues with our domain - Dan and Jack worked hard to get these problems resolved on our behalf even with it being beyond their responsibility. Fantastic service and now our emails are exactly where we need them to be and working seamlessly. Thanks so much!
Thank you for taking the time to leave us a review. We're glad we managed to get the Shopify issue with your domain resolved in the end!
June 2, 2025
We have been using this email client for about three years, and every time we have needed support, primarily for integrating changes on our end rather than issues on their side, we have received fantastic assistance. The communication is quick and to the point. They are always willing to help and take care of tasks for us so we can get back to business. I wish we could give them more than five stars. They are amazing and worth every penny!
Thank you for your review. It’s great to hear you’ve been pleased with the support you received, as we always strive to deliver prompt, effective assistance. We look forward to continuing to help you succeed. Thanks again for your kind words and for choosing our app!
April 6, 2025
The app works well - but that is not the primary reason for the rating. I have needed service twice now - not because of the app, but due to transitions needed for our business. Their service has been awesome. Prompt response and everything taken care of correctly. I don't experience that from a lot of companies these days - so this is what really stands out for me.
Thank you for sharing your experience. We're thrilled to hear that our support made a difference during your business transitions. Delivering exceptional service is something we take great pride in.
Feb. 24, 2025
I'm user of this app for few years now, and what a fantastic service! Every question and inquiry I had was successfully resolved asap. Thank you so much!!
Thank you for taking the time to leave us a review. It genuinely means a lot to us that you appreciate the service we give. Best of luck with your business!!
May 30, 2024
Fast response from support team and the app is working correctly. Support set it up for me the same day and made sure it was working properly. Thanks!
Thank you for taking the time to leave us a review. It's great to hear you're pleased with the app and the service you received.
March 6, 2024
so Excited to use this hosting app thats already within shopify instead of going elsewhere. I had trouble setting everything up and they went in and did it for me! They are so helpful!
Thank you for your kind words. We're thrilled to hear that you are enjoying the app and finding our support helpful.
Jan. 13, 2024
Excellent service, we have been working together for almost 3 years and we have never had any major problems. And if we had, we got a quick and efficient solution. AWESOME!
Thank you for your appreciation. We're glad to hear you're happy with the app and the support.
Jan. 12, 2024
This is an easy to use, simple, email service which is perfect for me. I am writing this review today because this week, Shopify updated which unintentionally shut down Hosted Email 24 hours. Normally, I never have issues with Hosted Email. I found a way to email them via the support system and told them I won't get any email they send me but wanted to let them know their app down. A customer service rep called me right away and let me know what was happening. He helped me sign in on the website version of the email service. They also emailed after Shopify fixed the problem on their end to let me know what happened. I have to say the customer service was very polite, helpful and kind. Very nice company.
Thank you for your appreciation. We're glad to hear you're happy with the app and the support.
March 29, 2023
We needed an app to handle email for our shopify store. After downloading the app, I soon realized setting up with our domain provider was over my head. Contacted support. Less than 1 hour later, it's all setup and working! Jack is a Customer Support Ninja! Excellent Service.
Thank you for your review, and for your appreciation of our team's hard work.
Oct. 2, 2025
10/2/2025 - Hosted Email as originally stated has absolutely fantastic customer service and great app for small online shops. Highly recommend adding for hosted email services. Great app to round out as many service apps as possible under Shopify. It makes it so much easier to manage. Nice guided steps to set up, it took a couple of hours to remember the DNS host to achieve that portion of the setup. I am hoping as Hosted Email advances its technology it can incorporate an updated visual email format, fonts, etc, and allow adding logos/art; the appearance of the email is dated compared to Outlook. Highly recommend the app if you are flexible about using this alternative to Outlook.
Thank you for your review. We'll be sure to take your feedback on board as well look to make improvements to the app.
Sept. 30, 2022
I highly recommend Hosted E-mail. After having mail delivery issues with another e-mail app I made the switch to Hosted E-mail and everything has been perfect. I use their desktop version the same way I used to use MS Outlook that was bundled with MS Office. The interface is very easy to use and organize. Also it took less that 5 min to set up in G-mail so I have access on my phone when out of office. The support is EXCELLENT and any questions are answered simply and swiftly. Hosted E-mail does everything it is supposed to do, and they do it very well! I have been using Hosted E-mail since 2019 without a single issue.
Thank you very much for your great review. We're glad to hear you're happy with the app and the support,
Jan. 4, 2022
WOW! This Email App is GREAT! Zoho had locked me out of my email for 3 days because I had gotten a new Modem and my I.P. address changed! Their support completely ignored 3 messages and I said "I've Had it!". I found this beautiful Shopify e-mail app that is right in your own Shopify account. So easy to set-up and it's fantastic! Thank You!
Thank you very much for your review. We're happy to hear you're pleased with the app.
Nov. 23, 2021
This was so easy to install. I had been hosting my email through another provider and everything broke when I moved to Shoppify. The other provider had a new "solution" that was not only expensive, but didn't actually work very well. I was able to install this app; get my various aliases working; and email working to my local PC's Thunderbird application within minutes. I'm very happy! I highly recommend this app. A++
Thank you very much for the review. We're glad we were able to help with your email woes.
Sept. 17, 2021
This is a great app for email in Shopify! I had a legacy email address that I had been using for years through another provider. I had issues getting it to work together with this app with the contact form due to an issue on Shopify's end. Jack acknowledged the issue on their side and knew how to fix it. Jack helped solve the problem and got everything squared away and working. Good customer service!
Thank you very much for your review. We're glad we were able to help you resolve your problem.
July 25, 2021
Very affordable and easy to use. Adds a more professional look and credibility to my business. Thank You.
May 7, 2021
Excellent customer service. I had a problem setting up my email aliases, so I emailed the support team. They got back to me shortly and Daniel took care of it right away. If you need a hosted email service you should definitely check these guys out.
Thank you very much for your feedback!
Feb. 3, 2021
I received the best customer service from Jack on a couple of my Shopify stores. Service has been outstanding. Very pleased with this App.
Thank you for your kind words. We're glad we were able to help you.
Jan. 29, 2021
Daniel was really helpful and help me to set up the app ! It was easy and in a few minutes ! Super service, l'équipe est top et vous aidera rapidement à configurer vos emails si vous avez un souci ! Encore merci Daniel !!!
Thank you so much for taking the time to give us a review!