All reviews

Rating Breakdown

  • 5
    91% (43 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2024

Fast response from support team and the app is working correctly. Support set it up for me the same day and made sure it was working properly. Thanks!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

so Excited to use this hosting app thats already within shopify instead of going elsewhere. I had trouble setting everything up and they went in and did it for me! They are so helpful!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We're thrilled to hear that you are enjoying the app and finding our support helpful.

5 / 5 Share

Jan. 13, 2024

Excellent service, we have been working together for almost 3 years and we have never had any major problems. And if we had, we got a quick and efficient solution. AWESOME!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your appreciation. We're glad to hear you're happy with the app and the support.

5 / 5 Share

Jan. 12, 2024

This is an easy to use, simple, email service which is perfect for me. I am writing this review today because this week, Shopify updated which unintentionally shut down Hosted Email 24 hours. Normally, I never have issues with Hosted Email. I found a way to email them via the support system and told them I won't get any email they send me but wanted to let them know their app down. A customer service rep called me right away and let me know what was happening. He helped me sign in on the website version of the email service. They also emailed after Shopify fixed the problem on their end to let me know what happened. I have to say the customer service was very polite, helpful and kind. Very nice company.

Using app

About 3 years

Total reviews

15

Average rating

4.6

Developer Reply

Thank you for your appreciation. We're glad to hear you're happy with the app and the support.

5 / 5 Share

Oct. 16, 2023

Just installed Hosted Email and my first inquiry received an instant, informative reply. So far so good guys thanks. Lee

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your appreciation. We're glad to hear you're happy with the app and the support.

5 / 5 Share

June 19, 2023

The support team at Hosted Email is top-notch! They are quick to respond, knowledgeable, and go above and beyond to assist. Impressive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your great review. We're glad to hear you're happy with the app and the support.

5 / 5 Share

March 29, 2023

We needed an app to handle email for our shopify store. After downloading the app, I soon realized setting up with our domain provider was over my head. Contacted support. Less than 1 hour later, it's all setup and working! Jack is a Customer Support Ninja! Excellent Service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, and for your appreciation of our team's hard work.

5 / 5 Share

March 24, 2023

Great app to round out as many service apps as possible under Shopify. It makes it so much easier to manage. Nice guided steps to set up, it took a couple of hours to remember the DNS host to achieve that portion of the setup. I am hoping as Hosted Email advances its technology it can incorporate an updated visual email format, fonts, etc, and allow adding logos/art; the appearance of the email is dated compared to Outlook. Highly recommend the app if you are flexible about using this alternative to Outlook.

Using app

About 7 hours

Total reviews

22

Average rating

5.0

Developer Reply

Thank you for your review. We'll be sure to take your feedback on board as well look to make improvements to the app.

5 / 5 Share

Oct. 25, 2022

I used this app for email hosting at my new store. At first i had problems setting it up but Daniel from your team was so supportive also the app looks so straightforward easy to implement and it does the job. I recommend it

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review. It's great to hear you're happy with the app and the support from Daniel.

5 / 5 Share

Oct. 4, 2022

Very easy and cost efficiency Email host APP. Can access customers emails right from Shopify App section. Very Easy to install and setup with all instruction provided. Highly recommended for new users.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your great review. We're glad to hear you're happy with the app and the support.

5 / 5 Share

Sept. 30, 2022

I highly recommend Hosted E-mail. After having mail delivery issues with another e-mail app I made the switch to Hosted E-mail and everything has been perfect. I use their desktop version the same way I used to use MS Outlook that was bundled with MS Office. The interface is very easy to use and organize. Also it took less that 5 min to set up in G-mail so I have access on my phone when out of office. The support is EXCELLENT and any questions are answered simply and swiftly. Hosted E-mail does everything it is supposed to do, and they do it very well! I have been using Hosted E-mail since 2019 without a single issue.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your great review. We're glad to hear you're happy with the app and the support,

5 / 5 Share

July 6, 2022

I had a little trouble setting it up but after messaging Hosted Email for support they were able to get me set up in about 5 minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

The app is far easier to set up than my previous one, and integrates well with my email client(s). The best part of the app is the team that provides support, however. When they say they answer their chat requests immediately they really do. Like. Right. Now. They helped me migrate to their service and were friendly, patient, and helpful. I wish I could give them 6 stars!

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you very much for taking the time to give us a review. We're pleased you're happy with the service you received.

5 / 5 Share

Feb. 18, 2022

Daniel helped me so much! Because i forgot to renew my domain, my mail wasn´t working, But Daniel really quickly made everything work again. Thank you very much again! :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! I'm pleased that we were able to meet your expectations.

5 / 5 Share

Feb. 8, 2022

The app is really easy to setup. Appreciated that their customersupport is helpful and adaptive to find solutions that works for you.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your review. I'm glad our support was helpful to you.

5 / 5 Share

Jan. 4, 2022

WOW! This Email App is GREAT! Zoho had locked me out of my email for 3 days because I had gotten a new Modem and my I.P. address changed! Their support completely ignored 3 messages and I said "I've Had it!". I found this beautiful Shopify e-mail app that is right in your own Shopify account. So easy to set-up and it's fantastic! Thank You!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review. We're happy to hear you're pleased with the app.

5 / 5 Share

Nov. 23, 2021

This was so easy to install. I had been hosting my email through another provider and everything broke when I moved to Shoppify. The other provider had a new "solution" that was not only expensive, but didn't actually work very well. I was able to install this app; get my various aliases working; and email working to my local PC's Thunderbird application within minutes. I'm very happy! I highly recommend this app. A++

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review. We're glad we were able to help with your email woes.

5 / 5 Share

Oct. 1, 2021

I just discovered this app the other day. It is a great addition to my store and I would recommended this app to anyone!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your review. We're happy to hear you're pleased with the app.

5 / 5 Share

Sept. 17, 2021

This is a great app for email in Shopify! I had a legacy email address that I had been using for years through another provider. I had issues getting it to work together with this app with the contact form due to an issue on Shopify's end. Jack acknowledged the issue on their side and knew how to fix it. Jack helped solve the problem and got everything squared away and working. Good customer service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review. We're glad we were able to help you resolve your problem.

5 / 5 Share

July 25, 2021

Very affordable and easy to use. Adds a more professional look and credibility to my business. Thank You.

Using app

2 months

Total reviews

2

Average rating

5.0