Trendy Design review for Hotjar Install
Nov. 20, 2022
It says my account is on a free plan after the 7-day trial however you guys are still charging me $1 and I can't cancel my subscription. PLEASE CANCEL
Developer Reply
Hello, like most Shopify applications you must remove our application from your Shopify store to cancel usage. This can be found in your Shopify Admin under Settings -> Apps. As we also emailed you; since our application is still installed and in use on your store, the approved $0.99 per month charge is being applied. Removing our application will end this charge.