Hotjar Install
Truly understand how your visitors interact on your site.
Rating
4.3
feedback
83
chart
#74
All reviews
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May 20, 2026
May 18, 2026
Be careful with this app. Charged me for months without sending emails - and without showing it in shopify. Lost over 500€ - without even using the app. Then they have a no refund policy (you only have that when refunds are skyrocketing and your product is kind of useless). Only way to get in contact is with a ai bot. Save yourself some money and time and don't use this. PS - I didnt use the software for 3 months (and still paid) due to how poorly it works.
Hello, Not sure if you have our app confused with another. You only installed our application for the first time 4 months ago, which would be $4 USD total charge, and you have never reached out before. We are happy to provide refunds if there was no app usage. Please let use know, Thanks.
May 14, 2026
April 27, 2026
impossible to figure out how to cancel and unsubscribe from payments
Hi, like most Shopify apps you just simply uninstall our app to cancel your Shopify subscription of it. If you have any questions, please reach out.
March 27, 2026
March 17, 2026