Hotjar Install
Truly understand how your visitors interact on your site.
Rating
3.5
feedback
87
chart
#580
All reviews
Rating Breakdown
Review RSS Feed
May 23, 2020
Customer service is poor. keep on sending me away to the FAQ, where there is no answer for my question. Help Centre didnt want to help me, in fact send me to the Resource Library, where there is no help. Same like talking to a bot.
May 13, 2020
very helpful tools its allow me to navigate my visitors and know what they need to upgrade my website thanks HotJars
Dec. 3, 2019
I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.
Oct. 20, 2019
this app was easy to install really like it hope to solve website problems now no problem on the installation and am not even an IT guy
Sept. 29, 2019
This app is a game changer. Seeing what the customer sees and how they react to the store gives you so much feedback on what you should do in order to increase the conversion rate. Really appreciate this app!
Sept. 28, 2019
The app very helpful for me to detect my store visitor and I Happy use hotjar make me easier working
Sept. 9, 2019
I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.
Sept. 5, 2019
Was working initially then stopped shortly after HotJar site issue last month. Multiple attempts to reconnect not successful.
Aug. 26, 2019
This is Mandatory. I Stopped counting the number of times I found mistake, dead urls, bugs etc... Ciao
Aug. 10, 2019
For a Free app, hotjar is very helpful thanks to the makers 100 percent. Honestly, for me, its only missing 2 things that I think would be very helpful. Create an app for my iPhone that makes a sound when someones on the page along with the rest of these great features already, I guaranty us iPhone users would be willing to pay a buck or 2. Thank you I'm in and no it did not mess up my page at all Ps, if we can narrow in on the city would be great
June 23, 2020
slick little app. I love it. thank you. Would be nice if there were some more visual text chat options (ie: if we could drag it to the part of the screen we want so it doesnt get in the way with our website design). However, still 5 star app. loving the new-ish pricing model too! thank you
Aug. 1, 2019
good and like using it especially the report, perhaps need more time to get more data and get more feedback on it. so quite ok!
July 29, 2019
Aplicativo fenomenal, consegui alguns insights muito bons para melhorar meu site, parabéns de verdade aos desenvolvedores pela qualidade!!
July 26, 2019
Works perfectly. Very easy to setup. Definetively, Hotjar's the best tool for session recordings and heatmaps :)
July 26, 2019
very good app, but why there have a feedback flag in our store and that is not good flag.if anyone of developer see this ,pls help.
June 27, 2019
First records stopped before the free period. Second, 89€ per month for this is not a price, it's a joke. Third, even after uninstalling the app some js are still loaded in Shopify.
June 18, 2019
Not good at all! This messed up my theme and I still cant figure out what the app changed in my theme, I deleted the app but still my theme is messed up!
Hello, our application does NOT edit the theme whatsoever. We leverage Shopify Scripts API to append the Hotjar tracking code through that Shopify controlled protocol which has no changes to the theme itself. Sorry to hear something happened to your theme. I would suggest looking at what other apps or changes have been made to address the issue.
June 10, 2019
Works great. Wish it was easier, or they had pre-built heat maps for add to cart, initiate, checkout, purchase, ect
May 31, 2019
Ótimo aplicativo! Muito obrigado aos desenvolvedores por criarem um app tão útil para o crescimento do meu negócio.