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Hotjar Install

Name: Hotjar Install
Brand: Dualsided
Rating: 4.3 (90 reviews)

Truly understand how your visitors interact on your site.

Operations Analytics

Developer

Dualsided

View on App Store

Hotjar Install

Rating

4.3

Feedback

Reviews

Chart

#688

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for this Shopify App are mostly positive, with users praising its ease of installation and effectiveness in providing insights into customer behavior. Many users found it valuable for improving their online store and customer experience. However, there are some negative reviews highlighting issues with billing, customer support, and confusion about the app's functionality. Some users faced challenges with canceling subscriptions, unexpected charges, and difficulties in using the app on mobile devices.

Rating breakdown

5 71% (64) 4 12% (11) 3 3% (3) 2 2% (2) 1 10% (9)

Reviews with text

35% (31)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 19%

Less than a day 4%

Less than a month 42%

Less than a year 29%

More than a year 2%

All reviews

3 / 5 Share

Sept. 22, 2026