Hotjar Install
Truly understand how your visitors interact on your site.
Rating
4.4
feedback
82
chart
#100
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
5%
-
Less than a month
44%
-
Less than a year
22%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are mostly positive, with many users giving it a 5-star rating. Users appreciate the ease of installation and setup, as well as the valuable insights it provides into customer behavior through features like session recordings and heatmaps. The customer service is also praised for being responsive and helpful. However, there are some negative reviews mentioning issues with connecting to Hotjar, confusion about pricing plans, and difficulties in receiving support.
Highlights
Review RSS Feed
All reviews
April 27, 2026
impossible to figure out how to cancel and unsubscribe from payments
Hi, like most Shopify apps you just simply uninstall our app to cancel your Shopify subscription of it. If you have any questions, please reach out.
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