Hotjar Install
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy installation, valuable insights into customer behavior, and improvement in customer experience. Users appreciate the app's features like session recordings, heatmaps, and feedback buttons. On the other hand, negative reviews mention issues with billing, lack of customer support, and confusion regarding premium features. Some users faced challenges with canceling subscriptions and experienced difficulties in using the app on mobile devices.
Review RSS feed
So far so good but just getting it installed on my website
Be careful with this app. Charged me for months without sending emails - and without showing it in shopify. Lost over 500€ - without even using the app. Then they have a no refund policy (you only have that when refunds are skyrocketing and your product is kind of useless). Only way to get in contact is with a ai bot. Save yourself some money and time and don't use this. PS - I didnt use the software for 3 months (and still paid) due to how poorly it works.
Hello, Not sure if you have our app confused with another. You only installed our application for the first time 4 months ago, which would be $4 USD total charge, and you have never reached out before. We are happy to provide refunds if there was no app usage. Please let use know, Thanks.
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