Hotjar Install
Truly understand how your visitors interact on your site.
Developer
View on App Store
Rating
4.5
feedback
79
Reviews
chart
#106
Shopify
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
5%
-
Less than a month
41%
-
Less than a year
24%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are mostly positive, with many users giving it a 5-star rating. Users appreciate the ease of installation and setup, as well as the valuable insights it provides into customer behavior through features like session recordings and heatmaps. The customer service is also praised for being responsive and helpful. However, there are some negative reviews mentioning issues with connecting to Hotjar, confusion about pricing plans, and difficulties in receiving support.
Highlights
Ease of installation and setup, valuable insights into customer behavior
Responsive customer service
Issues with connecting to Hotjar, confusion about pricing plans, difficulties in receiving support
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