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Hotjar Install

Name: Hotjar Install
Brand: Dualsided
Rating: 4.4 (86 reviews)

Truly understand how your visitors interact on your site.

Operations Analytics

Developer

Dualsided

View on App Store

Hotjar Install

Rating

4.4

Feedback

Reviews

Chart

#669

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for this Shopify App are mostly positive, with users praising its ease of installation and effectiveness in providing insights into customer behavior. Many users found it valuable for improving their online store's performance and customer experience. However, there are some negative reviews highlighting issues with billing, customer support responsiveness, and confusion about the app's functionalities. Some users also mentioned difficulties in canceling subscriptions and encountering technical issues.

Rating breakdown

5 72% (62) 4 13% (11) 3 2% (2) 2 2% (2) 1 10% (9)

Reviews with text

36% (31)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 20%

Less than a day 5%

Less than a month 42%

Less than a year 29%

More than a year 2%

All reviews

5 / 5 Share

July 23, 2026