Hotjar Install

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy installation, valuable insights into customer behavior, and improvement in customer experience. Users appreciate the app's features like session recordings, heatmaps, and feedback buttons. On the other hand, negative reviews mention issues with billing, lack of customer support, and confusion regarding premium features. Some users faced challenges with canceling subscriptions and experienced difficulties in using the app on mobile devices.