Rating

4.9

feedback

212

Reviews

chart

#942

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its exceptional customer service, fast response times, reliable order fulfillment, and competitive pricing. Many reviewers specifically mention the helpfulness and professionalism of the agents they worked with, such as Haru, Alex Mu, Suki, Elsie, and Cheryl. The seamless integration with Shopify, ease of use, and smooth communication with the agents are highlighted as key strengths of the app. Overall, merchants appreciate the support provided by the app in managing their stores efficiently and effectively. However, there is one negative review that criticizes the app for high product prices compared to direct merchants in Europe, leading to concerns about unfair competition. The reviewer also expressed dissatisfaction with the lack of response to specific inquiries and perceived unethical business practices. Despite this negative feedback, the majority of users have had a positive experience with the app and its agents.

Highlights

Exceptional customer service and fast response times
Reliable order fulfillment and competitive pricing
Professionalism and helpfulness of agents
Seamless integration with Shopify and ease of use
Concerns about high product prices and unfair competition

Rating Breakdown

  • 5
    95% (201 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (204)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 15, 2025

Great experience with HyperSKU. The support team was very helpful, responsive, and professional throughout the process. They guided me step by step and made everything clear and smooth. Highly recommended.

Store

Lusso

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 7, 2025

Store

MOXIRE

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi MOXIRE, Thank you so much for the 5-star rating! We really appreciate your support and are glad to know you’re having a positive experience with HyperSKU. If there’s anything we can assist you with, we’re always here to help. Best regards, The HyperSKU Team

5 / 5 Share

Dec. 2, 2025

I highly recommend Hypersku, especially Eliza, Remy and Lesley. They kept always supporting me, they are providing good support ,fast fullfilement and goof prices.

Store

CatLabo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi CatLabo, Thank you so much for sharing your experience! We’re really glad to hear that Eliza, Remy, and Lesley have been able to support you consistently — the team will be happy to know their work made a difference for you. We truly appreciate your recommendation, and we’ll continue doing our best to provide reliable support, fast fulfillment, and a smooth sourcing experience. Best regards, The HyperSKU Team

5 / 5 Share

Nov. 24, 2025

Haru Lin Helps us evry time when we need something and she helps us fast thats realy nice.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi PrimaHome, Thank you so much for your kind words! We're really glad to hear that Haru has been able to support you quickly whenever you need help — she’ll be very happy to know her efforts are appreciated. We truly value your trust, and we’ll keep doing our best to provide fast and reliable support every time. Best regards, The HyperSKU Team

5 / 5 Share

Nov. 16, 2025

Working with Elsie my HyperSKU agent has been an absolute game changer for my business. She’s fast, attentive, and always goes the extra mile to make sure every order runs smoothly, from product sourcing to shipping and after sales support. Communication is clear, updates are consistent, and she always finds solutions quickly whenever something unexpected happens. Thanks to her help, scaling my store has been much easier and more efficient. Highly recommended!

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi RaveFlow, Thank you so much for sharing your experience! We’re really glad to hear how much Elsie’s support has contributed to your business. Her speed, attention to detail, and proactive problem-solving are all qualities we value deeply, and it means a lot to know they’ve made a real difference for you. We truly appreciate your recommendation, and we’ll continue doing our best to support your growth with smooth sourcing, fulfillment, and communication every step of the way. Best regards, The HyperSKU Team

All reviews

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