Rating

4.8

feedback

293

Reviews

chart

#1,233

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    2%
  • Less than a month
    29%
  • Less than a year
    44%
  • More than a year
    2%

Reviews Summary

The reviews for the HyperSKU Shopify App are mostly positive, highlighting the exceptional customer service provided by agents such as Rita, Elsie, Cheryl, and Haru. Customers appreciate the quick responses, efficient order processing, and dedication shown by the agents in resolving issues and ensuring smooth fulfillment. The app is praised for making dropshipping easier and offering reliable support for sourcing products. However, there are some negative reviews mentioning issues with stock availability, delayed deliveries, and lack of transparency in communication.

Highlights

Exceptional customer service provided by agents like Rita, Elsie, Cheryl, and Haru
Efficient order processing and quick responses
Positive experience with sourcing products and making dropshipping easier
Issues with stock availability, delayed deliveries, and lack of transparency in communication
Praise for the seamless integration and hands-on support provided by agents like Alex Mu and Suki Feng

Rating Breakdown

  • 5
    85% (249 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 97% (257)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2026

I've been using the Apps not so long ago. My agent Chloe was really helpful on providing the information and product selection. We're really happy with the service and not to mention her english is very fluent, which makes it easier to communicate. Keep it up!

Store

My Store

Using app

5 months

5 / 5 Share

March 20, 2026

I’ve been using HyperSKU for quite some time now, and I can honestly say it’s been a game changer for my business. What stands out the most is their customer support — it’s incredibly fast, responsive, and genuinely helpful. Every time I’ve needed assistance, the team has gone above and beyond to solve my issues quickly and efficiently. The product sourcing is smooth and reliable, and the shipping times have been consistently good, which is crucial for keeping my customers happy. The whole process feels streamlined and easy to manage. HyperSKU has helped me scale my operations and save a lot of time on logistics. If I could suggest anything, it would be to continue expanding the product range and improving the user interface — but overall, I’m very satisfied. Highly recommended for anyone serious about growing their e-commerce business!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

I’ve been using HyperSKU, and Cheryl is hands down the best agent I have ever worked with. Her response times are very fast, and she is always right there to help if any issues arise. She makes the whole process so much easier. Highly recommend!

Store

Medibou

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Haru has been really helpful has fufilled my orders for me gotten amazing prices on stock and is always available if I need help with something. She explains things perfectly which is really helpful when your at scale 10/10

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Working with Haru has been one of the easiest parts of starting my brand. From day one, the communication has been fast (sourced within 24 hours), clear, and reliable — every question was answered relatively quickly, have had no problems yet. - Highly recommended.

Using app

19 days

Total reviews

1

Average rating

5.0

All reviews

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