HyperSKU – POD & Dropshipping
All reviews
These guys are killing it for us. Jayden is the man, I text him about everything and he always comes through. Alex Mu and Niki stay on top of our orders and sort problems out before I even have to ask. Good prices, but honestly it's the people that keep me here. I already send other sellers their way through the referral program and I'll keep doing it.
I’m still testing HyperSKU and evaluating the sourcing process. My experience with the support team has been very positive so far. They have been friendly, helpful and responsive throughout the initial setup.
Great supplier, works fast and coordinated. Niki and Alex also handle high volume months very professional and are always there to help.
Incredible service and full transparency. They will build out product pages for you to reference so you have full clarity of what you're paying for. Shout-out to Nick for being straightforward and proactive with any inquiries. 10/10.
I'm very happy with HyperSKU! Product sourcing is really fast and the customer support is excellent. A special thanks to Nick, who is always friendly, responsive and goes out of his way to help with any questions or requests. He really makes everything easier and is a pleasure to work with. Highly recommend!
Honestly Cheryl has been solid since day one. Quick replies, good prices, no BS. She's very professional, always goes the extra mile, and every time she explains something it's clear and detailed, you never have to ask twice. We switched from another supplier and the difference is night and day.
I have been absolutely satisfied with HyperSKU since day one. My contact person, Haru, takes care of me, and the service is excellent. Every issue is addressed immediately and resolved to my satisfaction. I plan to stick with them and highly recommend the service!
I´ve been using Hypersku for 3 months and it´s been the best fullfilment service I have tried ever. They answer quickly and ressolve any issue you have. The shipping is excellent and they help me find any product I need to sell. Vicky is the greatest supplier I´ve ever had, she answers at the instant and helps me with everything. Great app, great service, and great supplier!
Transparent and efficient fulfilment. Haru Lin has been my store manager across multiple brands and has always been excellent and her communication is top tier.
Elsie is incredible with her service and goes out of her way to make sure everything is in line. So far HyperSKU has exceeded my previous supplier in every metric, price, service, response times, literally everything.
Très bonne expérience avec Hyper SKU. Je tiens particulièrement à remercier Cheryl Zhai pour son professionnalisme, sa réactivité et la qualité de son accompagnement. La communication a toujours été claire et agréable, et elle a su répondre rapidement à mes demandes. Je suis très satisfait du service et je recommande Hyper SKU sans hésitation !
Haru Lin, Suki and Niki are my great suppliers. Excellent communication and efficient. They are extremely friendly and are willing to help and negotiate deals with manufacturers, sending multiple listings to compare. HyperSku is my go to for fulfillment and services, and I have never been able to find suppliers that provide better support, and value. 10/10 for HyperSku and the team I work with. (Haru, Suki, Niki)
Amelia, Lesley, and Chloe are the best! They are a very helpful team and go above and beyond to help me. Thank you!
This has been one of the worst experiences I have ever had with a fulfillment company. I have been in this business for over six years, and I was genuinely excited to give HyperSKU a try, but unfortunately, my first experience has been extremely disappointing. A tracking number was added to my order, yet seven days passed with absolutely no movement or update. I had to reach out myself to ask what was happening. Only then was I told by the agent that they had discovered the item was oversized and that I would need to pay an additional $24 on top of the $78.35 I had already paid. This is completely unacceptable. How can an additional shipping charge be added seven days after I already paid the quoted fulfillment and shipping cost? I had already charged my customer based on the cost provided to me, so I cannot simply go back to my customer a week later and increase their shipping charge because HyperSKU miscalculated the cost. What concerns me even more is the lack of communication. If I had not contacted the agent myself, when would I have been informed that there was an issue with the shipment? As a business owner, I need a fulfillment partner I can rely on for accurate pricing, timely shipping, and proactive communication. Unfortunately, this experience has failed on all three.
Hi BLACKHOM, Thank you for sharing your feedback, and we sincerely apologize for the frustration and inconvenience this experience has caused. We completely understand your concerns regarding the tracking delay, the unexpected shipping price adjustment, and the lack of proactive communication. As a fulfillment partner, accuracy, timely updates, and clear communication are our top priorities, and we regret that we fell short of your expectations in this instance. Please be assured that your case has been escalated, and your dedicated Sales Account Manager is actively reviewing the order details to resolve this issue for you directly. We truly value your business and hope to work through this with you to make things right. Best regards, The HyperSKU Team
Great team, great service. Fair prices, huge product variety, and always a pleasure to communicate with. They're my one and only choice, and I truly enjoy every project with them. And a special hello to Haru Lin - great manager, always on point!
I’ve had a great experience with HyperSKU, especially with Joanna and the whole team. Joanna has been very helpful, responsive, and professional throughout the process. Whenever I had questions or needed assistance, she was always willing to help and find a solution. The communication has been excellent, and I really appreciate the support from the entire HyperSKU team. Highly recommend!
Very happy with hypersku! Cheryl is a great agent always kind, friendly and really helpful. She support me a lot and makes everything much easier. Highly recommend her
Fast fulfillment, excellent sourcing, transparency and great private agents, who answer quickly. They even notice your growth and give you discounts and special offers. Best supplier I've worked with so far.
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