HyperSKU – POD & Dropshipping
One-stop dropshipping & POD to source, brand and fulfill
Rating
4.8
feedback
302
chart
#1,347
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
2%
-
Less than a month
30%
-
Less than a year
47%
-
More than a year
2%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by agents such as Chloe, Cheryl, Eliza, Haru, and Rita. Customers appreciate the fast responses, helpfulness, and reliability of the agents in assisting with order fulfillment, product sourcing, and resolving issues. The app is commended for making the dropshipping process smoother and more efficient, with users mentioning that it has helped them scale their businesses effectively. However, there are a few negative reviews highlighting issues such as delayed deliveries, lack of transparency in supplier changes, and poor customer service experiences that led to dissatisfaction and loss of customers.
Highlights
Review RSS Feed
All reviews
April 26, 2026
Very hand when getting started with ecom. My agent Chloe is incredibly helpful and responsive. Only fulfilment I’d recommend to anyone.
April 22, 2026
Great suppliers and they provide great support! They make the whole process stress free.
April 21, 2026
Amazing work! Cheryl is very professional and fast in responsing.
Hi Relavora, Thank you for your kind words! We’re glad to hear that Cheryl has been professional and responsive in supporting you. Your feedback means a lot to us. Best regards, The HyperSKU Team
April 21, 2026
I don't recommend it! The service was a disaster, and when you need help, you have to beg them to assist you... They caused us to lose a lot of customers and money.
Hi FetBull, We sincerely apologize for your experience. We understand how frustrating this must have been, especially when it impacted your customers and business. This is not the level of service we aim to provide, and we truly want to address the issues you’ve encountered. If you’re open to it, please reach out to your dedicated agent or contact us at [email protected] . We would really appreciate the opportunity to make this right and regain your trust. Best regards, The HyperSKU Team
April 20, 2026
Amazing experience with HyperSKU! The entire team has been incredibly supportive, but I especially want to thank Eliza, Remy, and Lesley for going above and beyond. They’ve helped me solve issues quickly, optimize pricing, and keep everything running good. Their communication is excellent, and they truly care about helping you grow your business. It’s honestly one of the best services I’ve used in e-commerce. I’m very grateful for their support, and if you’re looking for a serious, reliable partner to scale your store, HyperSKU is definitely the way to go:)
Hi Velaro, Thank you for sharing such thoughtful feedback! We’re delighted to hear that Eliza, Remy, and Lesley have been able to support you effectively and help keep everything running smoothly. It’s great to know our team has made a positive impact on your business. We truly appreciate your trust and recommendation, and we look forward to continuing to support your growth. Best regards, The HyperSKU Team
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