Rating

4.8

feedback

298

Reviews

chart

#1,256

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    2%
  • Less than a month
    30%
  • Less than a year
    45%
  • More than a year
    2%

Reviews Summary

The reviews for the HyperSKU Shopify App are overwhelmingly positive, with users praising the app for its excellent customer support, efficient order fulfillment, reliable product quality, and helpful agents like Cheryl, Eliza, and Haru. Users appreciate the quick responses, clear communication, and proactive assistance provided by the HyperSKU team. The platform is described as making dropshipping and product sourcing easier, with agents going above and beyond to ensure a smooth experience for merchants. However, there are a few negative reviews mentioning issues such as delayed delivery updates, out-of-stock items, and slow responses from customer support.

Highlights

Excellent customer support and proactive assistance
Efficient order fulfillment and reliable product quality
Helpful agents like Cheryl, Eliza, and Haru
Positive feedback on quick responses and clear communication
Some negative reviews mentioning delayed delivery updates and out-of-stock items

Rating Breakdown

  • 5
    88% (262 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 96% (269)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 6, 2026

Great drop shipping supplier with fast fulfillment and reliable product quality. My agent Cheryl has been incredibly responsive, helpful, and made everything run smoothly. Highly recommend if you want dependable service and strong communication.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2026

Great experience with HyperSKU so far. Rita is always helpful, responsive, and professional. Really appreciate her support and smooth communication.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

Working with Lexi by my side is an amazing experience! She helped me to find a solution to a problem I couldn't figure out and she sent me step by step instructions on what to do. Honestly, it was a breeze. Lexi had all my worries and frustrations melt away. Thank you so much Lexi.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

I’ve recently started using the app and so far it’s been great to work with. The customer support is quick and really helpful — definitely recommend it

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2026

Great Service so far!

Store

Dotren

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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