All reviews

Rating Breakdown

  • 5
    92% (213 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (12 ratings)
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5 / 5 Share

June 25, 2020

Great customer service. Immediate results when I published the app on my theme. Quickly resolved any issue. Love the live chat!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2020

Definitely the best functionality among speed optimization apps I have seen. The only app I have seen with critical CSS inlining. Would have saved me days or weeks if I had found this earlier. Does about everything you can do to speed up a Shopify site.

Using app

1 day

Total reviews

8

Average rating

4.5

5 / 5 Share

June 14, 2020

Hi there, at first, I couldn't improve our speed with the app. But Alexander Lam our assistant in Hyperspeed, fixed a couple of things manually and that help. Thans a lot for assistance and solutions :)

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 28, 2020

Did not use the app a lot, but I can say that the support was fast and comprehensive. For that, I give you a 4 stars. Cheers

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 19, 2020

Great would recommend

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

Really love the support that I've had since installing this app. Fast response and simple to use app. thank you

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Really good app. It made me win a precious time on my site. Moreover the support team is very reactive and nice. I really recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

May 1, 2020

This app slowed my store loading down You have changed my shop source code which is not allowed by shopify. Even after deleting your app your script remained in my theme code which I had to remove. What a crappy app. Buyer beware.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, we provide a 'Remove Theme Changes' button on the top left of Hyperspeed to remove all of our changes! Please use this before uninstallation to restore your store to how it previously was. For the custom optimizations which I did for you, these can't be removed automatically unfortunately. I'd be happy to remove them for you by hand though. I'd just need a staff account for [email protected] with theme permissions. In terms of your store speed, I've checked the 24 audits we run on your store and Hyperspeed had improved its total loading time by 10.95%! Total byte weight was also reduced by 27.38%. Please keep in mind individual audits can be extremely variable. Using averages helps give a better comparison of your real speed. If you'd like to give Hyperspeed another try, please feel free to install it again and I'd be happy to get you those improvements again.

5 / 5 Share

April 21, 2020

I used this app and it increased the page speed so much! The support is really helpful and friendly. I can really recommend it. Maybe the pricing is a little bit expensive but there is no app as good as this one.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2020

The support from these guys is phenomenal. After solving my query, Alex went above and beyond and took time out to help me make the website even faster and even removed some junk files left behind by deleted apps. I've never seen a Shopify app provide this much amount of support. Highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2020

I've been using this app for a long time without the Lazy Load feature turned on and that alone made my site faster. I just turned on the Lazy Load feature and wow, this is much faster. I needed tech support on the Lazy Load only because I had not used the feature and have had the app for over a year. The tech support guy fixed it right away even though it was night time at their end. This app continuously monitors for changes in CSS, js, code changes, photo uploads, etc and optimizes your site automatically depending on what you have selected to be monitored. You do not have to use every feature, but I am and it working great. There is a preview mode so you can check your entire store out before you implement any changes. I highly recommend this app!

Using app

10 months

Total reviews

10

Average rating

4.6

5 / 5 Share

April 14, 2020

The ONLY minification app that does css html minifier, javscript, and image compression you need, where you have quick and reliable support. I tried the other apps out there this one is the BEST out there (the other optimization apps either only does image compression or just mess up my shopify website coding).

Using app

7 months

Total reviews

24

Average rating

5.0

5 / 5 Share

April 28, 2020

Very great app, you need it if you have a site! This app cut my site speed in half within 2 hours, support is almost always online and helpful! Alex is the best! He helped me thoroughly throughout a month to get my site speed perfect! Highly recommended!

Using app

About 1 month

Total reviews

19

Average rating

5.0

5 / 5 Share

April 3, 2020

Great app ! customer service is super fast and very professional. my store's speed is now 2 times faster than the time it took before. I tried other apps here that will improve my website's speed but this app is the best! 5 Stars.

Store

Balardi

Using app

5 days

Total reviews

28

Average rating

3.9

5 / 5 Share

April 3, 2020

This is truly an advanced speed optimizer, the customer support exceeded my expectations, I highly recommend it.

Store

Gioqo

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

This app is comprehensive and adjust site speed correctly not only for users, but Google and the other search engines as well. Very good and fast support. Recommended,

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2020

Great app. Developers took the time to build an optimization app that doesnt cause store owners to have anxiety. Support was friendly and quick. Recommended.

Store

Aklasu

Using app

7 days

Total reviews

18

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

I installed this app and then asked the developer if there's anything I could do to further improve sitespeed. They went above and beyond what was necessary to help me. Between the app and help from Alexander, my site speed on GTmetrix went from 16-18 seconds load time consistently to 3.3 seconds consistently.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

My store got much faster! Easy setup, and support was responsive. Tried a bunch of free apps but they didn't really do anything. This app actually does what it says it will.

Using app

19 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 19, 2020

DO NOT INSTALL... Made my website look like complete shit and slowed desktop speed by 30 points and Mobile Speed by 17 points... Thanks my website is now fucked

Using app

About 1 hour

Total reviews

3

Average rating

2.0

Developer Reply

Hey there, sorry to hear about that! We have a preview system in place so that you can check your store over for any issues before publishing. No changes are made to your store before you choose to publish. That being said, your site is currently the exact same as it was from before Hyperspeed was installed. It looks like you've used our emergency restore option to remove those changes. Your store is now in its previously untouched state. Please keep in mind individual speed audits are extremely variable. Testing the exact same site can result in different scores. Also, Shopify does take some time to re-cache your store after any changes are made. If you'd like to give the app another try, just let me know and I'd be happy to make sure your preview works great before you publish any optimizations!