All reviews

Rating Breakdown

  • 5
    92% (216 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (12 ratings)
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5 / 5 Share

Aug. 5, 2021

The app is super easy to set up and get things started. The FAQ and support were extremely helpful in fixing site issues and getting features working properly. Very quick replies and they provided good feedback and solutions throughout the process. We saw a significant increase in load times on our original store and have just implemented hyperspeed to additional storefronts.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2021

I wanted to optimize my site downloading process and all things that could be involved in it. Hyperspeed made it possible with a little effort from my side. Once everything has been done, small issues that still disturbed me have been magically resolved by the support team with full explanation of what have been made and why. I think the App is a really something that worth to try, a specially according to my experience of getting in touch with the support manager. Thanks for your professionalism!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

Just added this app so the results are not yet visible to me, however, the support has been fantastic and if it works, this is what I have been looking for. Linda Singh SitaraCollections.com

Using app

About 2 months

Total reviews

26

Average rating

5.0

5 / 5 Share

July 17, 2021

What a Fantastic App! This has done everything we needed and more. Our average Shopify Speed Score has increased from 24 to 38 - which is Amazing! Customer service when messaged was quick to respond and super helpful. Thanks for creating a great app :)

Using app

8 days

Total reviews

29

Average rating

5.0

5 / 5 Share

July 12, 2021

We see an improvement regarding speed. Also had a small issue with a script that was running. Support was great and they fixed it in the weekend.

Using app

Over 2 years

Total reviews

18

Average rating

4.6

5 / 5 Share

July 3, 2021

The name of this company is obviously named after its customer service because they help you with Hyperspeed! My site is much faster and now I can move on to on-page SEO. I hope I can find an APP with customer service that can help me as much as Hyperspeed helped me.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2021

Alex was amazing in support! Next day help which was really personalised and relevant to our needs, went above and beyond! App itself out performs other apps we have tried.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2021

Installed this week, added 6 points to Google Store Speed so I'm pleased with that, we needed a boost. Support is top class too, very fast and efficient. Well worth trying if you need to give your store a speed boost. Nothing to lose with a 7 day free trial though when you see the difference you'll probably keep the app. We certainly are!

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2021

Hyperspeed has helped a lot, it is expensive but it's worth it if you want to increase speed. support was great. no regrets from using it. I will wait 1 month and see how it goes and the effect it all has on my site but so far so good.

Using app

12 days

Total reviews

13

Average rating

4.4

5 / 5 Share

June 29, 2021

It is extremely rare to run into such a solid app, that's also backed by such first-class and personalized support. Not only did this app absolutely improve our web site's speed (and customer experience as a result) but Alex goes above any beyond every time.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2021

Excellent app increased speed on both of my stores and I am very happy and would recommend this app for others.

Using app

3 months

Total reviews

4

Average rating

3.0

5 / 5 Share

June 24, 2021

The support I received from Alexander was fantastic! He went above and beyond to make sure our site was fully optimazed. Thank you.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

I used this app to help me speed up some heavily-loading elements. Besides working great, their technical support is A+. Super-responsive and always ready to help out.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

June 23, 2021

It wreaked havoc in our store. The "optimization" process reset the images so we lost a third of our products in the Google Shopping feed which ended up causing problems with all our Ad campaigns. Of course, they are blaming Shopify for this issue but coincidentally, it only happened after installing this app. If that wasn't enough, while the app was installed, several customers complained that the site was down and it ended up costing us thousands of dollars in sales. We are still dealing with the consequences. Needless to say, try this at your own peril.

Using app

1 day

Total reviews

11

Average rating

2.8

Developer Reply

To clarify this issue, Shopify's Google Shopping feed app updated automatically when the store's images were compressed. That sync exposed a pre-existing error that Hyperspeed didn't cause. Regardless, I understand how frustrating something like this can be, I'm sorry to hear about your experience. Safety is our highest priority. Our preview system is built so that no changes are made to your code until you approve. Testing the preview thoroughly before publishing is highly recommended. It looks like our automatic code removal tool successfully removed our optimizations from your store, so you should be all set there!

5 / 5 Share

June 16, 2021

Excellent efficiency and top class assistance. The team actually did some work on the code for me instead of just telling me where was the problem. Beyond simple satisfaction

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2021

I used this app for helping with my page speed and it worked perfectly. In addition, the customer support it´s amazing. I really recommend it!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2021

Excellent App that really helps to cleanup your Google Page Speed numbers immediately. Lets you preview your site before publishing changes so you can tweak the settings and not break your site. Had a technical question and Alex responded very quickly and helped me resolve the issue.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 13, 2021

Very easy to use, excellent customer support. Waiting to see if it brings the long term benefits but short term effects are excellent.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 1, 2021

Easy, Simple, and works. Page speed increased after install. Great customer service! Highly recommended.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 25, 2021

WOW! This app really does make a huge difference to your website. Since installing Hyperspeed a couple of weeks ago we've seen a noticeable improvement in page loading speeds. There's been a significant improvement with page speed scores on the "How fast is my website" sites, both for mobile and desktop. The customer support is excellent. Alex is extremely knowledgable, gives excellent, site-specific advise and responds quickly to queries. With Google now confirmed as stating that the speed of your website is a ranking factor, this app is a vital tool for any Shopify store. Quite frankly, for the price you'd be mad not to install Hyperspeed! Highly recommended by Rob and the team at The Sign Shed in the UK. www.thesignshed.co.uk

Using app

4 months

Total reviews

14

Average rating

5.0