All reviews

Rating Breakdown

  • 5
    90% (386 ratings)
  • 4
    5% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (17 ratings)

Reviews with Text

  • 98% (421)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2026

Good service

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tryscent, Thank you for your review—we really appreciate you taking the time to share your feedback! We’re glad to hear you had a good experience with our service. Our team works hard to provide clear, reliable support, so it’s always encouraging to know we’re on the right track. We’re committed to continuing to deliver the same level of service throughout your journey with iCart and to uphold the standard that led you to share this review

5 / 5 Share

March 13, 2026

The entire team worked (before we started paying for the app) to resolve a compatibility issue with our Shopify theme. It was quickly resolved, and they very politely and proactively helped us customize our new iCart. We are very happy.

Using app

18 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi Blessed Boutique, Thank you so much for your thoughtful review—we truly appreciate you taking the time to share your experience! We’re really glad we could help resolve the compatibility issue with your Shopify theme quickly and support you with the customization of iCart. Our team always aims to be proactive and make sure everything works smoothly from the very beginning, so it’s great to know that reflected in your experience. It means a lot to hear that you’re happy with the app, and we’re committed to maintaining this same level of support and experience throughout your journey with us.

5 / 5 Share

March 10, 2026

Great service and help installing the app. Thanks!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sanagan's Meat Locker, Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re really happy to hear that you had a great experience with our support and that the installation process went smoothly. Our goal is always to make setup simple and provide clear, timely help whenever it’s needed, so it’s wonderful to know that came through. We’re committed to continuing to deliver the same level of service throughout your journey with iCart and to uphold the standard that led you to share this review.

5 / 5 Share

March 9, 2026

Store

Carbou

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating! ⭐ We truly appreciate your support. If you ever need any help, feel free to reach out—we’re always happy to assist. 😊

5 / 5 Share

March 5, 2026

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your support. If you ever need any help or have suggestions, feel free to reach out to us anytime. We're always here to help! 😊

5 / 5 Share

March 5, 2026

Technicall support is awesome! thank you mayank!

Store

NOKLUE

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're glad to hear that you had a great experience with our technical support. We’ll be sure to share your appreciation with Mayank. If you need any further assistance, feel free to reach out anytime! 🚀

5 / 5 Share

March 3, 2026

A great cart upsell app with extensive customisation. The support team were also very helpful and walked me through each step ensuring that the cart was just how I wanted it.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind feedback! 😊 We're glad you liked the customization options and that our support team could help you set up the cart exactly as you wanted. If you ever need any assistance, feel free to reach out. We're always happy to help! 🚀

1 / 5 Share

March 3, 2026

Wish I could give zero stars! I was using this app until I needed features they didn't have. After uninstalling I keep getting email and text harassment asking why? stay way from this app they will keep haunting you down trying to get a hold of you.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

You are one of our valued customers, and you had been using our app for 520 days. We noticed that you recently uninstalled the app on 20-02-2026. We wanted to understand if you faced any specific issues. That’s why we reached out via email. As we didn’t receive a response, we assumed the message might have been missed and sent a follow-up email. If our emails caused any inconvenience or disturbance, we sincerely apologize — that was never our intention. Since you had been using the app for such a long time, we simply wanted to understand the reason for uninstalling it so we can continue improving our app. Feedback and suggestions from valued customers like you mean a great deal to us and help us enhance the overall experience. Thank you for your time and understanding.

4 / 5 Share

March 2, 2026

I liked that the cusotmer support was fast and intentional in reaching out. They reached out multiple times to ensure that my query was resolved.

Using app

About 23 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind feedback! 😊 We’re really glad to hear that you appreciated our fast and proactive support. Our team always aims to follow up and ensure every query is fully resolved. If you ever need anything else, we’re always here to help!

1 / 5 Share

Feb. 28, 2026

My icart stoped working and nobody told us that it was under maintenance or whatever. We lost a lot of sells. Not recommended.

Using app

5 months

Total reviews

2

Average rating

1.5

Developer Reply

We’re truly sorry to hear about your experience and understand how concerning this must have been. We sincerely apologize for the inconvenience caused. Our app was not under maintenance during that time. To investigate the issue properly, we have sent a collaborator access request to your store. Kindly approve it so our team can thoroughly check the issue from our end. We also responded to your email promptly and sent follow-up messages, but we did not receive a reply. We’re more than willing to assist and resolve this as quickly as possible. Please connect with us, and we’ll prioritize your case right away.

5 / 5 Share

Feb. 27, 2026

Good Service

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re glad you’re happy with our service. If you ever need any assistance, our team is always here to help!

5 / 5 Share

Feb. 25, 2026

Great app and excellent support! Really happy with the iCart Cart Drawer—it's easy to set up and works exactly as expected. Had a couple of questions during setup and Manoj from the support team was fantastic. He responded quickly, explained everything clearly, and made sure everything was working properly before closing the ticket. Top-notch customer service. Highly recommend this app!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re happy with the iCart Cart Drawer and found it easy to set up. We truly appreciate your kind words about Manoj — I’ll be sure to share your feedback with him. Providing quick, clear, and reliable support is always our priority, and it means a lot to know you had a great experience. Thank you for your recommendation! If you ever need anything, our team is always here to help.

5 / 5 Share

Feb. 24, 2026

Very nice and fast support! Very helpful. Easy to install.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re glad to hear that you found our support helpful and the installation process easy. If you ever need any assistance, we’re always here to help!

1 / 5 Share

Feb. 18, 2026

DONT DOWNLOAD IT!!, IT WILL RUIN YOUR CODE AND CREATE PROBLEMS , EVEN IF YOU DELETE THE APP YOUR CODE WILL BE RUINED , AND CUSTOMER SUPPORT IS SO BAD

Using app

About 23 hours

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry to hear about your experience — this is not the level of service we aim to provide. If the app affected your store’s theme or left any code after uninstallation, we sincerely apologize. Our team would be happy to personally help you clean everything up and make sure your store is back to normal, even if you no longer wish to use the app. Please feel free to contact us directly on WhatsApp at +91 73831 29192, or book a one-on-one meeting at your convenience: https://cal.com/identixweb-shopify-apps We regret that our support did not meet your expectations, and we truly appreciate your feedback. It helps us improve. We would be grateful for the opportunity to make this right for you.

5 / 5 Share

Feb. 9, 2026

iCart has been an excellent addition to our Shopify store. The app is easy to use, works smoothly, and has already helped us increase revenue through smarter cart upsells and offers. What really stands out is the customer service — the support team is fast, professional, and genuinely helpful whenever we need assistance. Highly recommended for anyone looking to boost conversions and improve the cart experience.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙏 We’re thrilled to hear that iCart has made a positive impact on your store and helped increase your revenue. Our team always strives to provide fast and helpful support, so it’s wonderful to know that our efforts are appreciated. We truly value your recommendation and look forward to continuing to support your success!

5 / 5 Share

Jan. 29, 2026

This cart app is incredible. You can make many edits, and because of the freedom it gives you, I’m seeing an increase in my website’s conversion rate. I recommend it to anyone who needs it!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that the flexibility of the app is helping improve your conversion rate. Your recommendation truly means a lot to us. If you ever need any help or want to try new ideas, we’re always here for you!

5 / 5 Share

Jan. 29, 2026

I have just finished integrating iCart in my store and it continuously felt like this has been the app I needed for the cart section of my store to be complete. The iCart team was amazing, always ready and available at short notices. Thank you Hemadri, Yashvanti, and other iCart team members.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the detailed and thoughtful review! 😊 We’re thrilled to hear that iCart feels like the missing piece for your cart setup. It truly means a lot to know our team could support you whenever needed. We’ll be sure to pass along your kind words to Hemadri, Yashvanti, and the rest of the iCart team. If you need anything in the future, we’re always here to help!

5 / 5 Share

Jan. 29, 2026

I have no experience in design or upselling, this app makes it easier for me to implement all the offers I could think of, I would highly recommend to a starter.

Store

Zenon

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We’re really happy to hear that the app made it easy for you to set up offers even without prior design or upselling experience. Your recommendation means a lot to us, and we’re always here to support you as you grow. Thanks again!

5 / 5 Share

Jan. 28, 2026

Very helpful and quick. I had an issue and they did a video chat with me to work through the problem.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 If you ever run into anything else or need assistance, feel free to reach out—we’re always happy to help!

5 / 5 Share

Jan. 22, 2026

Excellent customer service. They really support their app. Patient and kind. The app functions well and is a great value.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We truly appreciate your feedback and are glad to hear you had a great experience with our support. It’s great to know the app is working well for you and providing good value. If you ever need any assistance, we’re always here to help!