LoyaltyHarbour Image Optimizer for Shopify

LoyaltyHarbour Image Optimizer

Avoid lost sales by making pages load faster and improving...
Rating
4.8
Feedback
253
Reviews
Chart
#592
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's effectiveness in optimizing images, ease of use, fair pricing, and responsive customer service. Users appreciate the time-saving feature of automatic image compression and the ability to revert changes if needed. On the other hand, negative feedback revolves around limitations in image selection for optimization, issues with the free plan consuming initial optimization, and concerns about the app's pricing in relation to the results achieved. Some users also mentioned challenges with the user experience, such as being forced to optimize all images and the lack of full-size previews for optimized images.

Time spent using app
How long merchants keep the app installed.
Less than an hour 13%
Less than a day 20%
Less than a month 23%
Less than a year 17%
More than a year 4%
All reviews
5 / 5 Share
Oct. 26, 2025

Great little helper that works away behind the scenes for a resonabe cost. We would be sunk without it. Thank you Loyalty Harbour : )

Store Using app Total reviews Average rating
Gaysha Paint & Pattern Almost 4 years 10 4.9
1 / 5 Share
Oct. 7, 2025

Disappointed, removing app after years of use, to try something else with better service.

Store Using app Total reviews Average rating
Coquetry Clothing Over 8 years 9 3.0
Developer Reply

Hi Ellie, We’re truly sorry that your experience ended with disappointment after so many years of using our app. The recent issue occurred during the image renaming process and was delayed by the large number of images and a few unexpected technical errors. Our app has been running reliably for years, and we’re very sorry that this rare situation caused frustration. We’ve already made improvements to prevent similar issues and to communicate updates more clearly in the future. Thank you for trusting us since 2017 - we genuinely appreciate it and wish you and your store all the best. The Image Optimizer Team

5 / 5 Share
Dec. 27, 2024

Fairly priced, super easy to use, intuitive and quick. Highly recommended!

Store Using app Total reviews Average rating
The Dragon Shop Almost 8 years 2 5.0
5 / 5 Share
Sept. 29, 2024

I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.

Store Using app Total reviews Average rating
The Autistic Innovator About 3 years 12 4.3
4 / 5 Share
June 13, 2024

Good app! Would love an option to download all, but does what it says on the tin well.

Store Using app Total reviews Average rating
Delphian Records Over 3 years 1 4.0

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