Jungle Backyard review for LoyaltyHarbour Image Optimizer
April 13, 2017
it's not compressing the gallery or in the pages images and it's not showing which image is compressed
Hi Asher! Thanks for your feedback. We now have the ability to respond to App reviews so we wanted to clarify this case from April 2017. Our customer representative reached out to you at that time to help clear up your questions. Our app can automatically compress Product, Collection, Asset, and Blog Post Featured images. Unfortunately, Shopify doesn’t allow access to the images stored in the Shopify Files section. This means that we can’t optimize them automatically, and you should compress them manually before uploading to Shopify. We created a special tool for this task - “Manual File Uploader”. It is an easy-to-use tool which allows compressing your banners in our app with the same image compression algorithms. Our app also provides detailed optimization history and can be easily accessed through our dashboard: App - Dashboard - Optimization history. If there are any other questions we can help out with, feel free to get in touch with us! Thanks again for your feedback! - Vitalii
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