Inspiretrendz.com review for LoyaltyHarbour Image Optimizer
Sept. 17, 2018
its not working the way it used to, i used this app for long time, i noticed few things, which i'm mentioning below... 1. i have installed it and optimized all images and paid the price, then i uninstalled it for some reason then installed again, the app is again asking for optimization, what is this? i have already paid the price, then why i need to pay again for that same images?? 2. right now, app is not syncing images from my store, basic pain says 1000 images, but i only optimized 333 images, and its shopped showing more images to optimize, although i have added many images on my store i don't know, this app works or just bluffing :(
Hi Inspiretrendz.com! Thank you for your feedback and for being our loyal customer since April 2018! Please find the answers to your questions below. #1 When you uninstall any third-party application, Shopify sends the developer a request to erase all the information the app collected while it was installed. This is why you didn’t see your previous optimization sessions when you reinstalled our app. Please contact us anytime you need to skip the previously optimized images when reinstalling our app, and we will be happy to help you out with this! #2 By default, our app periodically scans for new images and automatically optimizes them. You also can choose Manual mode, where all new images can be optimized in one click. However, we recommend Automatic mode for most of our users because there is no need to worry about slow and unoptimized images, and you can focus on building your store. Please feel free to get in touch with us directly. We can clear up any questions you may have about how the Image Optimizer app works! Thank you again for your feedback! - Vitalii
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